Digital Engagement Officer
Digital Engagement Officer
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Job Description
Job Summary
The Digital Engagement Officer is responsible for cultivating a portfolio of leadership giving prospects individuals that have the capacity to make a gift between $500 and $4999. This individual will primarily engage donors through virtual platforms and digital communications enhancing relationships and guiding the donor journey toward increasing support for the university.
Key Responsibilities
- Frontline Fundraising/Leadership Giving/Solicitation: Develop and manage a portfolio of leadership donors to secure gifts of $500 to $4999 through digital engagement.
- AI Bot Management for Leadership Solicitation: Oversee and optimize the AI bot to support leadership solicitation efforts and enhance donor interactions.
- Support and attend division-wide events.
Knowledge Skills and Abilities
Ability to work independently under general supervision and highly motivated. Ability to prioritize and complete work tasks in a timely manner. Ability to handle highly sensitive information. Strong interpersonal and verbal communication skills with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Strong written communication skills. Strong problem-solving skills with the ability to identify and analyze problems as well as devise solutions. Strong organizational planning and time management skills with the ability to prioritize. Ability to manage a high volume of work across multiple cloud-based platforms in a fast-paced environment.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student and assist in achieving the universitys commitment to a vision of excellence.
Education and Experience
Equivalent to a bachelors degree in a related field and/or three years of related experience required.
Experience with Zoom communications software (i.e. Microsoft Teams Slack) email (i.e. Outlook Emma) and MS Office products.
Physical Summary
- Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).
Department
Advancement Services
Classification
Administrative Analyst/Specialist - Exempt I
Compensation
Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4598 - $8318 per month.
Benefits
Excellent benefits through CalPERS (health vision dental) tuition fee waiver generous vacation and sick leave and 14 paid holidays each year.
Time Base
1.0 time-base 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .
Out of State Employment Policy
California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.
As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
