Part Time Public Records Specialist

CRESA is seeking a part time Public Records Specialist to assist with processing request for public safety records and front desk responsibilities. This position will be contracted to work 19 hours a week up through December 27 2025. Schedule will primarily be Monday - Friday starting at 10am. Starting wage is $18.00/hr

The Public Records Specialist position processes requests for records information and produces authentic copies of public safety records. Responsibilities also include maintenance and security of public records as well as researching analyzing and compiling data in response to specific requests. Information can be provided verbally in written form and in electronic format. The incumbent maintains confidentiality according to the records disclosure laws and local rules. The incumbent applies initiative discretion judgment and independence in accomplishing the work. This position also participates as a key member of the Administrative and Finance Division team including providing back-up and assistance to other team members as needed. Under general supervision the Public Records Specialist performs the full range of data research duties as noted below and provides certain office support functions including reception coverage as assigned.

Essential Job Functions (Must be able to perform the following essential job functions with or without reasonable accommodation):

• Responds to requests from user agencies attorneys or CRESA for reproductions of records including audio recordings CAD event reports AVL and MDC messages and any other public records maintained by CRESA.
• Researches CAD records and Equature recordings
• Prepares 9-1-1 call records in the form of written reports audio files operational inquiries and statistical reports
• Processes and responds to requests correspondence and other incoming mail related to the program; completes all related incident documentation and reports
• Verifies in CAD that request information is correct makes corrections or requests clarifications from requesting party as necessary
• Helps user agencies meet deadlines in filing a case or reviewing an incident or complaints against a dispatcher
• Notifies requesting party by telephone or through the GovQA website if possible that the requested materials are ready
• Notifies requesting party through the GovQA website or in writing along with the applicable RCW if release authorization is denied
• Regularly checks the recording systems to insure that the systems are running or are in the ready mode; stays alert to pre-failure warning alarm While listening to audio in Equature daily and noticing any missing audio then info is entered into the CRESA Help Desk.
• Contact and logs issues with Equature with the CRESA Tech Help Desk if problems occur
• Advises the Division Manager and the shift supervisors of the problems and when Equature will complete the repairs
• Provides backup for the front desk as assigned
• Performs other related tasks and duties as assigned

Minimum Job Qualifications (Any equivalent combination of education and experience that provides the applicant with the knowledge skills and ability required to successfully perform the job will be considered. A typical way to obtain the knowledge and abilities would be:)

• Pursuing a degree in Criminal Justice or similar
• Data research record custodian emergency services or public safety communications experience preferred but not required
• Intermediate skill level with computer programs and data entry to include MS Word and MS Excel
• Excellent interpersonal and communications skills
• Demonstrated strong customer service skills
• Must possess a valid driver license and have access to a motor vehicle (personal or agency) on an as needed daily basis.

Must apply online by 6/20/25

Selection Process:

By 6/20/25 Qualified candidates will be notified and scheduled for an interview.

Please see all other screening and disqualification information.

Requires detailed Personal History form and comprehensive background investigation with elements including but not limited to candidates employment history education job and personal references criminal history driving record check etc.

Disqualifiers: Felony Convictions Dishonesty Falsification Failure to Disclose Failure to provide appropriate contact information Behavior that does not support Public Safety Code of Ethics or CRESA values.

Required Experience:

Unclear Seniority