Job Description
We are a leading national insurance carrier with a strong reputation for financial stability customer service and employee satisfaction. Were currently seeking an experienced Senior Personal Lines Casualty Claims Manager (Adjuster) to join our high-performing claims team. This individual will oversee the full life cycle of complex personal lines casualty claims and serve as a technical expert and mentor.
Salary
- $120000 to $140000/year total compensation (based on experience)
- Annual bonus potential
- Comprehensive benefits package (health dental vision 401k etc.)
- Opportunities for professional development and advancement
Job Description
- Manage a caseload of complex and high-exposure personal lines casualty claims including bodily injury liability disputes and litigated files.
- Conduct thorough investigations by collecting statements reviewing police reports and analyzing medical documentation.
- Evaluate policy coverage and make timely and accurate liability and damages assessments.
- Direct outside vendors including field adjusters medical experts and legal counsel.
- Attend mediations settlement conferences and trials as needed.
- Maintain detailed claim file documentation in compliance with company and regulatory standards.
- Provide guidance and mentorship to junior adjusters on technical claim handling and best practices.
- Ensure timely and fair resolution of claims while managing loss costs and maintaining service excellence.
Requirements
- 7 years of experience handling complex personal lines casualty claims including litigation management.
- Strong knowledge of personal auto and homeowners liability coverages and relevant legal environments.
- Proven ability to independently manage high-severity claims from start to finish.
- Experience working with defense counsel and attending mediations or trials.
- Exceptional written and verbal communication skills.
- Ability to work independently in a remote or hybrid environment.
- Bachelors degree preferred; Adjusters license required in applicable states.
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Required Experience:
Manager