Pet Care Assistant
Pet Care Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
If you are a current associate you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars Inc. within self and team. Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations fecal loops slides etc.) for the veterinarian and/or veterinary technician. Set up fecals smears and skin scrapings as allowed by state rules and regulations. Serve as support to the Client Services Coordinator Veterinary Assistant and Veterinary Technician. Hold or restrain pets during examination treatment or inoculation. Prepare routine in-house laboratory tests (e.g. canine heartworm feline leukemia FIV and canine parvovirus) as allowed by state rules and regulations. Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by walking exercising feeding and cleaning cages and pet (when approved by the veterinarian or veterinary technician). Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician. Clean the surgical suite and instruments. Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry dishes mopping cage cleaning trash collection and removal and instrument cleaning as outlined by hospital protocols Other job duties as assigned. THE FIVE PRINCIPLES Quality The consumer is our boss quality is our work and value for money is our goal. Responsibility As individuals we demand total responsibility from ourselves; as associates we support the responsibility of others. Mutuality A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency We use resources to the full waste nothing and do only what we can do best. Freedom We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Position Description Pet Care 2 of 3 Last Revised: 05/03/2018 JP Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills Reads writes and speaks fluent English using appropriate grammar style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills Demonstrates a strong ability to identify analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions. Client service skills Consistently ensures the team provides the client with attentive courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability Accurately and consistently follows instructions delivered in an oral written or diagram format. Can provide directions. Mathematical ability Ability to add subtract multiply and divide and to compute rate ratio and percent; ability to convert units of measurement. Computer skills Comfortably and confidently uses a computer and specialized software. Microsoft Word Excel Access Outlook etc. ATTITUDES (WILL DO) Initiative Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty discretion and sound judgment. Cooperativeness Willing to work with others collaborating and compromising where necessary; promptly share relevant information with others. Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency Maintains a positive can do outlook rebounds quickly from frustrations and unpleasantness and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e. dogs cats birds reptiles etc.) Client needs and work volume may require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning remembering mathematics and language ability (reading writing and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties
The pay range for this role is
The pay range listed reflects a general hiring range for the area with the specific rate determined based on the candidates experience skill level and education and may vary depending on location or applicable minimum wage laws.
Here at Banfield we prioritize your well-being and professional growth by offering a comprehensive total rewards package including health wellness and financial support for you your family and even your pets. Check out some of our Meow-velous benefits:
Comprehensive Medical Dental and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. Weve got your essential medical dental and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break recharge your wellbeing and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources including free coaching and counseling sessions to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability youll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. Its a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When lifes unpredictable moments arise our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: Were here for you on your journey to parenthood offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program designed to fit your busy lifestyle and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays critical illness and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Employment Type
Part-Time
