Director of Event Planning
Director of Event Planning
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Job Description
JOB SUMMARY
Leads and directs the Convention Services department. Directs the activities and oversees the performance of the Convention Serivces leadership team including but not limited to leader performance evealuations departmental and leader goal-setting the development and implementation of the leader training plan career and succession planning. Promotes appropriate communication to all operational departments and assists in problem resolution. Develops and executes employee satisfaction action planning. Verifies that all perational policies and procedures are maintained throughout the convention services operation. Promotes compliance to all applicable life safety codes and regulations. Develops the annual department strategic plan and verify all areas adhere to the goals and objectives. Prepares and manages the department budget and revenue forecasts. Develops and executes the annual business plans. Promotes profitability of the departments.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 5 years experience event management food and beverage sales and marketing or related professional area.
OR
Bachelors degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 3 years experience in the event management or related professional area.
CORE WORK ACTIVITIES
Leading Teams
Leads and directs the Convention Services department.
Directs the activities and oversees the performance of the Convention Services leadership team including but not limited to leader performance evaluations departmental and leader goal-setting the development and implementation of the leader training plan career and succession planning.
Promotes appropriate communication to all operational departments and assist in problem resolution.
Develops and executes employee satisfaction action planning.
Managing Operations
Verifies that all operational policies and procedures are maintained throughout the convention services operation. Promotes compliance to all applicable life safety codes and regulations.
Develops the annual department strategic plan and verifies all areas adhere to the goals and objectives.
Prepares and manages the department budget and revenue forecasts. Develops and executes the annual business plans. Promotes profitability of the departments.
Promotes successful conference planning. Interacts with the client throughout the planning process and event execution to verify expectations are exceeded.
Partners with the Sales team to assist with the sales and turnover process and problem resolution.
Fosters all vendor relationships. Monitors commissions conduct quarterly reviews and manage all contractual obligations.
Develops the content and maintains the accuracy of the meeting planners information facility guidelines and online meeting tool.
Verifies that client and meeting planning satisfaction goals are achieved through the smooth execution of all convention functions and events as measured by post event survey data.
Ensuring Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.
Directs the development training and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employees needs.
Manages group or interpersonal conflict situations.
Develops and manages hourly employees.
The salary range for this position is $140000 to $190000 annually. Marriott offers a bonus program comprehensive health care benefits 401(k) plan with up to 5% company match employee stock purchase plan at 15% discount accrued paid time off (including sick leave where applicable) life insurance group disability insurance travel discounts adoption assistance paid parental leave health savings account (except for positions based out of or performed in Hawaii) flexible spending accounts tuition assistance pre-tax commuter benefits other life and work wellness benefits and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time with or without notice subject to applicable law.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Director
Employment Type
Full-Time
