Patient Care Coordinator
Patient Care Coordinator
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Job Description
Are you passionate about providing exceptional service and creating a welcoming environment for patients Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapyand make a meaningful impact in our patients lives.
Job Duties and Requirements:
Welcome patients and visitors with a pleasant demeanor.
Schedule appointments efficiently.
Assist patients with paperwork and outcome measures.
Collect copayments and reconcile daily postings.
Address patient questions and redirect as needed.
Maintain a neat reception area.
Complete reports and follow-ups accurately.
Skills and Qualifications:
Strong customer service and multitasking skills.
Knowledge of healthcare terminology and basic office procedures.
Ability to maintain confidentiality and use computer applications effectively.
Excellent organizational and communication skills.
High attention to detail.
Education and Experience:
High school graduate or equivalent.
Experience in physical therapy or healthcare office preferred.
Proficiency with Microsoft Office and Google Sheets.
Physical Requirements:
Prolonged sitting and computer use.
Ability to lift up to 15 pounds.
What You Bring
A welcoming and empathetic approach that ensures patients feel comfortable and valued.
Problem-solving skills and adaptability to manage patient needs.
Proactive attitude to enhance patient satisfaction.
Dedication to high standards of patient care and team contribution.
Flexibility in a fast-paced environment.
Our Culture and Values
At Aquacare & Fitness Forum PT we pride ourselves on a culture that prioritizes compassion professionalism and high-quality patient care. We foster an environment of respect innovation and continuous improvement believing in the importance of empowering both patients and staff. Our values are rooted in kindness teamwork and the belief that everyone deserves the opportunity to reach their fullest potential.
Why Join Us
Be part of a respected and patient-focused organization.
Work alongside professionals who value growth learning and mutual support.
Contribute to a mission-driven team dedicated to health and wellness.
If you have a passion for patient care and the skills to excel in a dynamic supportive environment we would love to hear from you.
Apply today and help us make a difference!
Join a Team Where You Can Grow Specialize and Make a Difference!
For over 26 years Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice.
Were committed to helping our clinicians specialize in their fields of interestsupporting professional growth through mentorship and continuing education.
Our specialty services are designed to meet the diverse needs of our community and include:
Specialty Areas:
Orthopedic Rehabilitation OP Home Visits (PT PLUS)
Aquatic Therapy Sports Rehabilitation (Aquacare Athletics)
Balance & Vestibular Therapy Dance Rehabilitation
Lymphedema Treatment Neurological Rehabilitation
Pelvic Floor Therapy Womens Health
At Aquacare youll be part of a collaborative patient-centered team that values quality care and clinical excellence.
Required Experience:
Junior IC
Employment Type
Full-Time
