AH QA & Customer Service
AH QA & Customer Service
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
Job Purpose
- To assess the quality of Billets from time to time to ensure right quality received from the supplier.
- To develop a quality culture through continual improvements and team working.
- Analyze reasons for external and internal and initiate monitor and implement corrective actions to prevent recurrence
- Ensure guidelines are followed in the case of products where special testing is required to satisfy the customer
- Liaison with external agencies for third party inspections.
- Initiate action plans to reduce customer complaints sales return and internal rejection.
- Identify and train employees on any special needs identified for effective working of the systems to develop the right competencies.
- Monitoring of the KPIs on monthly basis & initiating the plans to achieve to meet the requirements.
- Visit to Customers for understanding customer perceptions Understand Customer process and applications.
- Provide inputs for developing customer specific practices. Develop/modify products based on customer inputs.
- Lead Quality control subcommittee Deployment of QC tools.
- Implementation of Quality control projects.
- Carry out RCA (5 why fish bone 8D)
- Have an advanced understanding of product process and system standards and requirements relevant to aluminium extrusion
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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