Principal Associate, Project Management - Mainstreet Acquisitions Marketing (Hybrid)
Principal Associate, Project Management - Mainstreet Acquisitions Marketing (Hybrid)
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Job Description
We are seeking a talented Project Manager to lead high impact campaigns across Mainstreet Card (subprime credit) Acquisitions to transform how we connect with consumers and drive business outcomes. The new and exciting role in the Marketing organization will be responsible for managing a portfolio of projects across a vast set of stakeholders ranging from Business & Marketing partners to Operations & MarTech overseeing the end-to-delivery of individual projects and establishing new overarching program-level planning initiatives.
Key Responsibilities:
Serve as the lead for the Mainstreet-wide quarterly prioritization and planning process to develop a holistic view of upcoming intent requests and partner with delivery partners to develop a 6 month delivery roadmap for digital channels.
Drive program-level roadmap partnering with Enterprise Operations to continually assess available team and partner capacity identify delivery risks and proactively mitigate issues.
Lead end-to-end delivery projects for highly complex and highly visible campaigns or projects from project initiation through execution and closure. This will include developing project plans with detailed timelines requirements tasks and resources leading ongoing project-related meetings (e.g. kick-offs stand-ups testing go/no-go meetings) providing regular updates to stakeholders and generally serving as the point of contact for all project or process related matters.
Utilize Adobe Workfront for all project management activities including: project initiation crafting project plans utilizing standardized project templates and tailoring to the scope needs managing resourcing of tasks updating project timelines and status and ensuring any risk is tracked and managed in the system and closing out project upon completion.
Ensure adherence to regulatory requirements compliance standards and policies across all project deliverables and documentation confirmation is stored within Workfront for auditing purposes.
Proactively monitor project work identify risks and resolve issues that may cause project delays by partnering with subject-matter experts.
Own project-level operational health reporting responsible for maintaining project status reporting to keep stakeholders informed of in-flight work status as well as overall program-level reporting to ensure we are tracking towards our OKRs.
Identify opportunities to evolve the way we work to drive operational efficiencies business outcomes and team performance by providing data-backed recommendations and influencing cross-functional teams to adopt process improvements.
Develop a deep understanding of our delivery process systems and technology to help proactively identify potential barriers and more quickly identify solutions.
The ideal candidate:
Approaches their work with an ownership mindset operating with a results focused orientation and balancing driving towards KPIs with knowing when to speed up or slow down
Thrives on collaboration with partner teams and is comfortable operating in a large matrixed organization
Is naturally curious always seeking to know the why behind the why
Thinks both locally to assess the best path forward for individual projects while also thinking about the holistic needs of the business and assessing trade-offs to drive the biggest impact
Builds cross-functional empathy by developing an understanding of their roles responsibilities and processes
Can manage the details of multiple projects deadlines and changing priorities while maintaining excellent and accurate work
Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking
Continually pushes the boundaries and asks how we can continue to do things better identifying areas of opportunity through the use of new technologies enhanced processes and/or improved working models
Basic Qualifications:
Bachelors Degree or Military experience
At least 3 years of Project Management experience
At least 2 years of experience in marketing operations supporting end-to-end go-to-market planning and integrated campaign delivery for product roadmaps
At least 1 year of experience in process improvement or change management
Preferred Qualifications:
Masters degree in Marketing Business or Communications
1 year of experience with data management reporting and analytics
2 years of experience in marketing operations for financial services
2 years of experience managing creative processes partnering with creative teams and developing creative optimization frameworks
2 years of experience in multi-channel campaign development including research planning and execution
2 years of experience working with marketing tech platforms (Salesforce Marketing Cloud Marketo Workfront or Asana)
4 years of experience leading projects across cross-functional teams
4 years of Project Management Process Management or Risk Management experience
PMP Lean Agile or Six Sigma certification
Strong communication problem solving and collaboration skills
At this time Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $117300 - $133900 for Principal Project ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Staff IC
Employment Type
Full-Time
