Description
Position at Heart of Texas
Veterinary Technician Emergency Shift Lead
Full-time
Round Rock TX
Heart of Texas is looking for aVeterinary Technician Emergency Shift Lead to join our team as part of the Thrive Pet Healthcare community.
At Heart of Texas a Thrive Pet Healthcare partner you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
About You
The emergency shift lead veterinary technician is not only responsible for providing all veterinary nursing duties in the hospital but also provides direction to veterinary technicians and assistants. The shift lead technician should be knowledgeable in a wide variety of areas and is able to train staff in these areas including client service communication clinical pathology radiology animal nursing care anesthesia surgical assistance and emergency medicine. The shift lead technician is expected to uphold the hospitals core values while maintaining professional composure.
Our Ideal Candidate:
- Strong emergency veterinary technician skills
- Previous leadership experience within the veterinary space
- Superior customer service skills
- Excellent communication skills
- Strong time management and delegation kills
Job Requirements:
- 5 years of experience as a veterinary technician in specialty and emergency practice
- Licensure (CVT LVT RVT) preferred
- Prior supervisory/management experience preferred
- Flexibility with schedule to include weekends evenings and holidays.
- May be required to work overtime on occasion
Leadership:
- Time management/delegation - assigning team members in the most efficient roles delegating mid/end of shift duties holding team members accountable for role responsibilities case assignments
- Review of treatment and order sheets conducting shift to flow as smoothly as possible acting as float technician
- Directing team members to the next task (sedated procedures obtaining triages/dx discharging patients etc. moving team members fluidly as needed based on case load)
- Team Huddles 5 minutes to group everyone together beginning/mid/near end of shift to redirect flow (what needs to be focused on and outline priorities for the team)
- Focus on shift efficiency and workflow allowing for excellent patient care and client service.
- Effective communicator:
- Guide and help prioritize
- Train and mentor coach in the moment
- Lead work for the team recognize when team is struggling
- Communicating with hospital leadership team. Participate in regular lead check-ins to discuss current potholes (concerns)
- Must possess solution-oriented and conflict-resolution mindset acting as a servant leader with high EQ able to recognize and act on teaching moments
- Reinforce company and hospital policies and proven processes including AHAA and Fear Free practices
Training:
- Support team members in completing training as outlined by individual training guides
- Recognize gaps in training and/or protocols and communicate needs with leadership team
- Encourage and execute cross-training opportunities
- Coach and mentor in the moment communicate each team members training goals with the rest of the team hold team members accountable for progress provide encouragement and positive reinforcement for accomplishments
- Guide team with wet labs webinars drills case studies etc.
About the Hospital
Heart of Texas Veterinary Specialty Center is a 24-hour emergency and specialty referral hospital that invests heavily in our teams growth and development. We pride ourselves on providing the Round Rock area with compassionate and quality emergency and specialty care including surgery internal medicine and oncology. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance.
We are open 24 hours 7 days a week
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial wellbeing. In addition to our health and life insurance and short- and long- term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected community youll be able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and a connected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and our locally rooted nationally connected hospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.