Seller University is Amazons one-stop global learning service that assists aspiring and current sellers to successfully build and grow their business on Amazon. We are seeking a Sr. Global Content Strategy Manager who is passionate about innovation within the Learning and Development space as well as hiring developing growing and inspiring a team. You will manage a diverse group of content creators including writers learning experience designers and program managers.
You will be responsible for developing a global content vision and strategy overseeing content creation quality and effectiveness and ensuring that our educational offerings contribute to successful sellers on Amazon. You will lean in to efficiency and innovation via experimentation with different content modalities as well as test and incorporate AI in the content lifecycle. You will collaborate cross-functionally with internal teams including a wide range of product and feature owners to drive a consistent seller-facing content strategy via multiple programs and channels. You will own content roadmaps that work backwards from seller pain points incorporate upcoming launches while also considering business priorities performance metrics budget and resource allocation.
Key job responsibilities * Lead and manage a team of writers learning experience designers and program managers *Develop individual career growth and development plans that help support your team members careers * Develop and design a consistent programmatic content strategy for various channels * Develop and maintain content partnerships at a global scale to drive operational efficiency and a shared vision for seller-facing content * Define and set high-level business goals that are driven by content development and production * Serve as a key influencer in the overall strategic vision of the program * Experiment with creating new and innovative content formats via AI and other methods to continually drive a high-quality seller experience * Understand content performance metrics and consider data when creating content roadmaps
About the team Amazon Seller Universitys mission is to educate global sellers with high-quality multi-modality content covering tools features and programs to empower and equip them to run a successful business. We are a team of product learning design program analytics and tech professionals who work collaboratively to innovate for and educate sellers.
- 6 years of professional non-internship marketing experience - Experience managing teams - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation macros charts and pivot tables) - Experience driving direction and alignment with cross-functional teams - Bachelors degree or equivalent
- Experience using SQL to pull data and metrics to deliver reports - Experience with content lifecycle management including AI for content creation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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