Retention Coordinator (Student Support & Development)

Type of Position:

Job Type:

Institution Name:

Summary of Job Duties:

Qualifications:

Minimum Qualifications:

• Bachelors degree from an accredited institution of higher education (all majors welcomed with relevant experience)

• At least one year of experience working in higher education student services or a related field. This may include part-time volunteer and other relevant professional or leadership experiences

Applicable equivalencies may be considered for the above qualifications.

Preferred Qualifications:

• Experience working with academic retention academic advising financial aid scholarship cohorts mentoring or college access and completion programming

• Experience working with first-generation low-income commuter or transfer student populations

• Supervisory experience in any work setting

• Experience with educational and/or training content creation

Knowledge Skills & Abilities:

• Knowledge of academic requirements related to postsecondary enrollment and completion

• Superior interpersonal listening oral and written communication skills to effectively and professionally communicate using tact and diplomacy

• Demonstrated self-management organizational and time management skills

• Proficient skill documenting assessing and evaluating program-related information and outcomes

• Skill in monitoring/assessing the performance of self other individuals or organizations to make improvements or take corrective action

• Proficient skill using Microsoft Office Suite specifically MS Excel PowerBI MS Forms student databases design software and other related technology such as Starfish (UASuccess) Blackboard and Workday.

• Ability and willingness to provide hands-on step-by-step guidance and support to students

• Ability to think critically exercise mature judgment in identifying problems and generating solutions

• Ability to maintain effective working relationships build trust and work collaboratively with stakeholders

• Ability to work minimal evenings and weekends based on office needs

• Ability to adapt to frequent changes balance multiple competing priorities and perform highly detailed work

• Ability to interact with a high degree of contact within the student and learning environment

• Organizational and prioritization abilities in accomplishing tasks

Additional Information:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible: