DescriptionPayment Processor / Lockbox
Location onsite in Stockbridge GA.
Night Shift Sunday-Thursday from 8:30pm-5:00am
Payrate: $17.50 Benefits Overtime required if volume requires it.
About the Role:
This position supports the Treasury Management Operations Division in the Wholesale Lockbox Department. The individual who fills this position will be responsible for processing rejecting and/or re-associating incoming mail nightly. As a Payment Processor you will process Healthcare Non-Healthcare and Retail accounts based on the customer and departmental instructions. This role is also considered a production-oriented position which includes adherence to client-based service level agreement goals.
Primary Job Duties:
- Open and remove all content from envelopes
- Review customer instructions to determine method of processing
- Accurately process and/or reject incoming mail according to the customers instructions and departmental procedures
- Follow the 5-step process to negotiate checks by verifying: the payees name the written dollar amount the numeric dollar amount the MICR line and the restrictive notations on the check
- Stamp the 1st and last item in the batch with the processors ID and validate the payees
- Number the checks and the back-up documents
- May also be responsible for processing more complex accounts
- Accurately attach check images to the correct back-up documents according to the instructions and prepare complete batches for mail-out
- Assist in researching and identifying the root cause regarding personal errors
- Meet mail-out deadlines including reviewing rejects before mail-out
- Ensure all quality control measures are followed
- Interacts with management and staff to ensure service level agreements are achieved
- Train and cross train others as needed
- Additional duties as assigned
Required Qualifications:
- Must be at least 18 years of age and possess a H.S Diploma or GED
- Must have 1 to 3 years of Lockbox experience or related experience
- Must have the basic skills to use a telephone computer fax and/or adding machine as needed
- Must pass criminal background check and drug screen
- Must be detailed-oriented have good critical thinking skills and accurately interpret information
- Must meet the physical demands of the job: will require repetitive use of hands and sitting for long periods of time and may require bending lifting twisting turning and standing for long periods of time
- Must have excellent communication skills and ability to follow written and verbal instructions
- Must have experience working under strict deadlines in a production-oriented environment
- Must have ability to stay until work is completed and work overtime and holidays as needed
Benefits
- Full time employment
- Full benefit and 401k optionsday one
- Career growth
- Great work environment
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50 an hour.