Working Student Customer Research & CX Insights (all genders)
Working Student Customer Research & CX Insights (all genders)
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Job Description
As a Working Student you will participate in each phase of our Customer Research & CX Insights projects. You will collaborate with our team to transform customer feedback into actionable insights that inform customer-centric business decisions.
Your responsibilities will include:
- Developing survey guidelines
- Programming questionnaires
- Conducting desk research
- Consolidating and analyzing diverse data sources
- Creating insights dashboards
- Assisting in the preparation of results presentations
Qualifications :
- Currently enrolled in a Masters program in psychology business administration or a related discipline with a focus on market research.
- Proficient in German and English both spoken and written; proficiency in additional European languages is advantageous.
- Knowledgeable in quantitative and qualitative market research methods and descriptive statistics.
- Familiarity with surveying tools (e.g. Qualtrics) and the Microsoft Office suite is desirable.
- Previous work experience or project-related experience in customer research is beneficial.
Additional Information :
Additional Information:
With more than 1000 passionate professionals located across 6 European offices we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office 40% remote collaborating with colleagues across locations.
Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
#LI-Hybrid
28 vacation days and days off on 24th and 31st of December
Want to know more Learn more about zooplus here and check out our LinkedIn Instagram TikTok and YouTube to get a glimpse into the zooplus culture.
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
