Inbound Sales Representative
Inbound Sales Representative
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1 Vacancy
Job Description
Please note that this is not a Customer Service Representative (CSR) position.
A Place for Mom is seeking to hire experienced consultative Sales Representatives to join our growing fast-paced industry as an expert resource for families on senior care options. We are seeking individuals who are driven by delivering an exceptional experience aligned to our company mission. Our Inbound Phone Sales Representative is a key member of our Welcome Advisor team.
What you will do:
You will be using your existing skills and proven success in direct-to-consumer sales to convert high-volume inbound phone leads into revenue.
You will use an ACD (auto answer) phone system for the high-volume intake of inbound pre-screened phone leads daily while working remotely from your home office as an inside sales representative. Our Inbound Phone Sales Representatives are expected to work an assigned shift with strong schedule adherence.
- As an expert resource for families seeking senior care options you will conduct in-depth initial consultation calls. During these calls you will educate families about customized senior care options and work to find the senior living communities and home care providers that best match their needs.
Qualifications :
What will make you successful:
As a Welcome Advisor you will be the familys first interaction with A Place for Mom. Using empathy grace and a consultative approach you will provide guidance and support to deliver a great family experience. You will act as the liaison between families and senior housing communities or care providers. Your success will be measured by reaching daily production benchmarks (inbound calls and outbound return calls) using an ACD auto answer phone system. Your goal is referring families out to communities and scheduling tours for them to ultimately drive move-ins.
Our ideal candidate for this Inbound Phone Sales Representative position will have worked in a fast-paced high-volume phone sales structure in past positions. Experience within Senior Living or Home Care organizations is desired but not required for this position.
Qualifications
- Two (2) or more years of experience in high-volume inside sales/inbound phone sales
- History of exceeding sales targets
- Ability to multitask; simultaneously talk on the phone and take notes on the computer
- Strong computer and typing skills necessary including Word and Excel and ability to learn and navigate internal CRM system
- Successfully complete new hire training program
Additional Information :
Schedule
You will work a 40-hour work schedule on an hourly non-exempt basis. Schedules are set based on business needs and may include regularly scheduled evenings and weekends along with some holiday shifts during the year.
Welcome Advisors are available seven days a week between 8:00 AM and 7:00 PM. Example schedules for this role include:
Sunday to Thursday: 10:30 AM 7:00 PM
Tuesday to Saturday: 9:30 AM 6:00 PM
Monday to Friday: 8:00 AM 4:30 PM
Compensation
- Base Salary: $45760 ($22.00 an hour)
- On Target Earnings: $74000 ($28240 variable bonus (Uncapped)
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
All candidate information will be kept confidential in accordance with EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify including your rights and responsibilities please visit Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process such as your social security number; send you any unsolicited job offers or employment contracts; require any fees payments or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission
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#LI-Remote
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
