Job Title: Application Operations Engineer (Specialist 2
Location: Hybrid (Combination of on-site and remote work)
Work Hours: Monday - Friday 9:00 AM to 6:00 PM 40 hours/week
Contract Duration: 07/01/2025 06/30/2026 1 Year)
Pay Rate: $74.15 per hour
The NYC Office of Technology and Innovation (OTI) is seeking an experienced Application Operations Engineer to join the DevOps Applications division. The role focuses on supporting cloud-based applications deployed on AWS as part of the Citys Application Modernization Initiative. This includes critical applications like OTI CAPTCHA service CityClerk and others.
Key Responsibilities
- Deploy applications to production and non-production AWS environments.
- Manage and resolve service tickets efficiently based on priority.
- Troubleshoot and triage application issues in a timely manner.
- Implement application enhancements especially related to security.
- Use observability and triaging tools such as AWS CloudWatch.
- Work with CI/CD pipelines and project management tools like Azure DevOps.
- Develop solutions for defect fixes and application enhancements.
- Maintain and update detailed documentation on application architecture design and operations.
- Collaborate effectively with project managers QA and business stakeholders.
- Adhere to code quality and security standards.
Mandatory Skills and amp; Experience
- Minimum 8 years of hands-on experience supporting and developing Java applications.
- Proficiency with Java build tools like Maven and Gradle.
- Extensive experience with Spring MVC Spring Boot JPA Hibernate and JSP.
- Strong knowledge of relational databases such as Oracle and/or PostgreSQL.
- Operational experience with AWS services: Fargate/ECS Lambda EC2 EFS ELB etc.
- Expert use of Azure DevOps: Git CI/CD pipelines for build and release.
- Ability to stay calm and focused during production outages and issue triaging.
- Experience monitoring AWS and custom applications via CloudWatch or similar tools.
- Proven team player with strong communication skills.
Desirable Skills
- Scripting in Python PowerShell or Bash.
- Experience integrating with external SaaS platforms.
- Frontend skills with ReactJS.
- Containerization knowledge with Docker.
- Familiarity with JavaScript HTML and CSS.
Special Requirements
- Background check may be required.
- Work will follow normal business hours with possible overtime upon approval.