Business Development Center (BDC) Representative
Business Development Center (BDC) Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up onall unsold customers (e.g. internet leads showroom visits and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and insuring complete satisfaction in ownership as well as in marketing efforts by accurately obtaining andlogging customer sources.
Job Responsibilities:
- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone email or in person)
- Manage Internet sales leads respond to inquiries in a timely fashion and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
- Schedule appointments with interested buyers for test drives and delivery of vehicles
- Disclosing terms of sales with consumers and reviewing sales with dealership management
Job Requirements
SuccessfulBDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort (electronics appliances real estate B2B marketing etc.) a hard working professional with experience providing exceptional customer service and looking to make a career change or a college graduate looking to pursue a career in sales.
- Previous customer service experience
- Sales experience preferred
- Requires strong communication skills in order to work most effectively with customers
- Must be Internet savvy have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
- Excellent follow through and follow up skills
What you can expect:
- Industry competitive compensation
- Health Dental and Vision care plans
- 401kretirement
- Paid vacation and holidays
- Professional training and support that will provide you with the skills you need to be a top performer!
- Professional work environment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
