Machine Technician - Dallas, TX (Weekend Days)
Machine Technician - Dallas, TX (Weekend Days)
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Job Description
Resident Service Engineer Machine Technician
Schedule Friday-Sunday 6am-6pm
About Packsize
Packsize is an automation company that enables more efficient and sustainable packaging process flows from packing to unboxing. Were propelling our customers and the industry forward always looking to innovate and improve. Because to us packaging is about much more than a box its about delivering whats right for our customers for their customers and our planet.
About the Role
We are looking for a highly skilled Resident Service Engineer in the DallasTX area. This Engineer will work on-site at one of our Key Customers locations to install maintain and support Packsize equipment manage our parts and inventory unit within the warehouse as well as build and maintain customer relationships by effectively servicing the equipment. This individual must understand the needs of the customer work proactively and efficiently to meet those needs and provides 5-Star customer service by proactively visiting or calling the customer to ensure they are fully satisfied with the Packsize equipment process flow packaging designs and service.
What Youll Do
- Work cross-functionally with R&D Software and Quality Engineering teams
- Receive incoming parts and supplies verify their quality and quantity
- Ensure proper documentation and record-keeping of parts transactions
- Monitor and maintain accurate inventory levels of parts and supplies.
- Analyze customer Key Performance Indicators (KPIs) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance.
- Completes and successfully pass training courses
- Develops knowledge of Packaging Designs
- Learns and develops the customer support and technical skills necessary to perform high quality maintenance
- Performs preventive maintenance on machines equipment and accessories
- Performs installation of new equipment and train Customer Personnel
- Learns and completes basic administration duties (assigned tasks emails etc.)
- Exposed to moving parts and electricity that require safety protocols
- Excellent work ethic and time management skills needed
- Must be accessible via telephone and promptly return email and phone messages
- Travel by vehicle or airplane within assigned geography overnight travel may be required
What Youll Bring
- Proven experience in parts and inventory management preferably in similar industry
- Proficiency in using inventory management software and tools
- Excellent Customer Service skills
- Basic Excel Word skills
- Knowledge of Windows platforms
- Advanced mechanical skills
- Advanced troubleshooting skills to resolve equipment issues utilizing drawings operational characteristics and technical documentation
- Ability to learn troubleshooting and problem-solving procedures
- Able and willing to lift up to 50 lbs
- Ability to walk climb stand carry materials stoop kneel bend at waist
- Must be able to climb a ladder
- Exhibit mature independent judgment with little or no direct supervision
- Effectively communicate through written and verbal reports to customer and direct supervision regarding worksite status
- Associate degree or Vocational technical training is strongly desired Bachelors in related area preferred
- Good mechanical and troubleshooting skills
- Clean driving record with a valid drivers license
Machine Operation
Clearing jams loading Z-fold changing labels changing bander paper and adding glue to the machine.
Travel
- There will be initial travel requirements for training purposes.
Working Environment and Physical Demands
The following are representative of the typical working environment and physical demands
of this position. To successfully perform the essential functions of this job you will be required to:
Communicate with others to exchange information
Work within a production facility warehouse or manufacturing environment
Move yourself in different positions to accomplish tasks in various environments including tight and confined spaces
Convey yourself great distances within and around various work sites and from one work site to another
Remain in a stationary position often standing for prolonged periods.
Work in a noisy environment at various temperatures
Move objects (equipment machinery and products) weighing up to 50 lbs
Ascend and descend ladders stairs scaffolding ramps steps stools and the like
Perform tasks that require you to bend stretch push pull carry and reach
What We Offer
The salary range for this role is 70000 USD - 75000 USD; however Packsize considers several factors when determining compensation when extending a job offer including but not limited to the role being offered the associated responsibilities the candidates prior work experience education/training and any special skills.
If this role excites you but you dont meet each requirement listed we encourage you to apply anyway. At Packsize we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Required Experience:
IC
Employment Type
Full Time
