Territory Manager
Territory Manager
Posted on :
12-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Lets unpack this Who are we
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About API of NH/Delta T
New England-based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969 the company has been dedicated to serving and increasing the profitability of the independent HVAC contractor with additional expertise in hydronics and sheet metal fabrication. They are a trusted provider of top-notch brands including Rheem and LG. For more information visit
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies introducing new products resolving customer issues delivering training and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Duties & Responsibilities
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About API of NH/Delta T
New England-based API of NH/Delta T offers a unique combination of unmatched customer service and product quality. Since it first opened as a family business in 1969 the company has been dedicated to serving and increasing the profitability of the independent HVAC contractor with additional expertise in hydronics and sheet metal fabrication. They are a trusted provider of top-notch brands including Rheem and LG. For more information visit
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies introducing new products resolving customer issues delivering training and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Duties & Responsibilities
Customer Interaction
- Delivers exceptional customer service through timely proactive communication.
- Resolves issues effectively or escalates them as needed ensuring efficient follow-up.
- Communicates with customers via sales calls phone email text fax and mail.
- Escalates customer concerns to appropriate personnel or vendors when necessary.
- Collaborates with internal teams to resolve issues promptly and foster strong business relationships.
- Approaches customer and peer interactions with a solution-oriented mindset.
Territory Sales Activities & Performance
- Meets or exceeds revenue targets for overall sales equipment sales new business and equipment-related new business.
- Drives new account growth and fosters strong customer relationships within the assigned territory.
- Expands sales penetration with existing customers through consistent relationship management.
- Maintains monthly communication with assigned accounts regarding products promotions company updates training and performance.
- Supports vendor goals and sales initiatives.
- Conducts regular cold calls to build and sustain a healthy customer pipeline.
- Develops and manages opportunity pipelines aligned with new business targets.
- Effectively closes sales opportunities and delivers well-structured persuasive sales presentations.
- Confidently presents to large groups and adapts messaging to the audience.
- Advises customers on business growth strategies including sales processes pricing financials and financing options.
- Administrative
- Maintains strong organization discipline and follow-through on all administrative tasks.
- Submits accurate mileage and expense reports in a timely manner.
- Maintains up-to-date and organized email distribution lists for all dealer segments.
- Accurately schedules appointments using the company CRM system.
Marketing
- Promotes marketing programs to customers including promotions flyers specials and training initiatives.
- Maintains expertise in vendor marketing programs and promotional support.
- Assists with planning and execution of annual Dealer Meetings.
- Conducts pricing studies and communicates dealer pricing and price sheets as needed.
- Products
- Demonstrates knowledge of company product lines with proficiency and detail.
- Maintains a personal library of sales and technical materials for all product lines.
Accounting
- Assists in collection of outstanding accounts receivable when directed.
- Demonstrates a basic understanding of accounts receivable records in the ERP and how to search for information.
Other
- Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.
- Travels and attends training sessions as required.
- Other duties as assigned. As with any evolving organization the job description is not designed to cover or contain a comprehensive listing of work activities duties or responsibilities. Additional or other duties responsibilities assignments and activities may change or be assigned at any time with or without notice.
Qualifications
- High School diploma or its GED equivalent and some college coursework in Business or related field.
- 3 or more years experience in sales or business to business selling role.
- 3 or more years experience of working knowledge of appliance parts.
- Demonstrated knowledge of MS Office suite applications (Word Excel PowerPoint Outlook).
- Proficient in using office technology including computers photocopiers scanners phone systems and virtual meeting platforms as required for daily responsibilities.
- Aptitude for mathematical operations and numerical analysis.
Preferred Qualifications
- High School diploma or its GED equivalent and a Bachelors degree in business or related field.
- 5 or more years experience with Appliance parts sales and related functions.
Physical Demands & Work Environment
- This position may require up to 4043 hours per week and involves regular physical activity including:
- Regular bending lifting and carrying up to 10 lbs.
- Prolonged use of fingers hands and arms to perform office/computer work.
- Prolonged periods of sitting for up to 8 hours daily.
- Periods of standing and walking throughout the shift.
- Regular use of hearing and speech for phone and in-person communication up to 6 hours daily.
- Frequent use of office equipment including computers phones and scanners up to 8 hours daily.
- Visual requirements include close distance color and peripheral vision as well as depth perception and focus adjustment.
What We Offer:
- We care about your well-being from day one. Heres a snapshot of the benefits we provide:
- Comprehensive health coverage medical dental vision and prescription effective your first day
- 401(k) plan with company contribution
- Life insurance plus short- and long-term disability coverage
- HSA and FSA options
- Paid time off vacation holidays and personal days
- Employee Assistance Program (EAP)
- Employee discounts
- Weekly Pay Frequency
- ...and much more!
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
