Guest Service Provider / Hotel Front Desk

Marriott Hotels Resorts

Posted on : 12-06-2025

Employer Active

1 Vacancy

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Job Location

Ocean City, NJ - USA

Monthly Salary

$ 15 - 17

Vacancy

1 Vacancy

Posted on : 12-06-2025

Job Description

Description

Additional Information: This hotel is owned and operated by an independent franchisee Palmer Gosnell Hospitality LLC. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Position Summary:

Our front desk guest service providers interact with all guests to meet expectations and create repeat customers.

Essential Functions:

Greet Guests warmly assist with guest expectations needs and questions

Knowledge of hotel services and local attractions

Process inbound telephone calls in a friendly and efficient manner

Technical needs include handling reservations checking guests in/out billing transactions and handling monies

Interact with co-workers in a friendly and helpful manner

Act as advocate for other departments (housekeeping engineering and food & beverage)

Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.

Assist with front office cleanliness inventory supplies and manage market operations

Assist in guest shuttle needs

Skills and Abilities:

Servant attitude towards others guests and co-workers

Excellent communication

Ability to stand for extended periods of time

Willingness to help others

Willing to learn and grow in other areas of the hotel operation

The hourly pay range for this position is $15 to $17.

This company is an equal opportunity employer.

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Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Marriott Hotels Resorts

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Guest Service Provider / Hotel Front Desk

Marriott Hotels Resorts

Job Description

Employment Type

Company Industry

Key Skills

About Company

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