Technical Support Engineer - VDI
Technical Support Engineer - VDI
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Job Description
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Responsible for the administration support and maintenance of Vmware VDI Infrastructure.
- This is a hands-on role where significant participation Supporting day-day operations of VMware / VDI environment Which includes proactive monitoring and management of the systems and utilize available monitoring tools.
- Maintain and support production environments consisting of VMWare VDI environment.
- Administration Management and troubleshooting of VMware Horizon View Managing of both backend servers and VDI template creations profile management etc.
- Regular administrative activities like virtual desktop setup VDI access requests access issues application deployment patching activities etc.
- Proactively identify and perform hardware and software upgrades
- Provide local and remote diagnostics and technical issue resolution
- Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate SLA
- Monitor relevant systems for availability and performance and respond to alerts to meet business objectives and service levels
- Install and configure View Connection Server and virtual desktops
- Configure and manage VMware Horizon
- Configure and manage pools of physical and virtual machines and pools of linked-clone desktops
- Configure and manage automated pools of full virtual machines
- Experience with installation configuration troubleshooting and maintenance of ESXI servers and related software.
- General understanding and hands-on experience of other VMware technologies such as vSAN NSX vRA / vRO and vROPS.
- Experience with enterprise-class server hardware including HP Dell and Cisco UCS
- Knowledgeable with network troubleshooting networking services protocols technologies (DNS DHCP Network routing etc.)
- Respond to server alerts and system outages Review vendor knowledge base articles.
- Develop and maintain standard operating procedures and documentation adhering to industry best practices.
- Review periodic reports of server health resource usage and overall environment performance
MANDATORY
- Minimum 4 - 6 years of experience hands-on experience on VMware Horizon View.
- Install and configure View Connection Server and virtual desktops
- Configure and manage VMware Horizon
- Configure and manage pools of physical and virtual machines and pools of linked-clone desktops
- Configure and manage automated pools of full virtual machines
- Experience with installation configuration troubleshooting and maintenance of ESXI servers and related software.
- General understanding and hands-on experience of other VMware technologies such as vSAN NSX vRA / vRO and vROPS.
- Knowledgeable with network troubleshooting networking services protocols technologies (DNS DHCP Network routing etc.)
Required Experience:
Junior IC
Employment Type
Full-Time
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