City General Manager – Sales & Operations

Drive Growth & Lead Innovation
General Manager Vending Route Operations (Chicago)
Modern Amenities Powering Seamless Vending Experiences

At Modern Amenities were not just modernizing vendingwere building the future of it.
We combine smart technology premium products and a service-first mindset to empower entrepreneurs and elevate everyday convenience. Our mission Make high-quality health-conscious vending experiences available in every community.

Now were looking for a dynamic General Manager to lead the charge in Chicagoa market primed for growth. This is a high-impact role focused on strategic sales expansion (75%) and operational excellence (25%). If youre a self-starter with a builders mindset this is your chance to shape the local future of automated retail.

Why Youll Love This Role

Be the Growth Engine
Lead the expansion of our vending network across Chicago by identifying and securing high-value locations.

Lead with Purpose & Autonomy
Own local operations from business development to logisticsyour results speak for themselves.

Wear Multiple Hats Drive Big Results
Oversee every part of the business: client relationships inventory warehouse fulfillment and team coordination.

Thrive in a Fast-Paced Startup Environment
Be part of a nimble ambitious team that values initiative speed and innovation.

Earn What Youre Worth
Enjoy a competitive base salary plus performance-based bonuses and clear advancement opportunities.

What Youll Do

Business Development & Strategic Growth

• Identify pitch and close new vending location partnerships.

• Respond to inbound interest while driving outbound lead generation.

• Build and manage a robust pipeline of growth opportunities.

Client Relationship Management

• Deliver exceptional service and support to partners.

• Identify upsell opportunities and increase client retention.

Performance & Data Analysis

• Track route sales inventory movement and operational KPIs.

• Use reporting and insights to guide decisions and optimize performance.

Inventory & Fulfillment Oversight

• Forecast and place orders based on machine data and route trends.

• Coordinate warehouse team to ensure timely and accurate replenishment.

Warehouse & Route Optimization

• Maintain a clean efficient and organized warehouse environment.

• Continuously refine fulfillment servicing and routing systems.

Customer Experience & Support

• Resolve machine payment or refrigeration issues quickly and professionally.

• Handle escalations with urgency and a service-first attitude.

Financial & Operational Oversight

• Manage local expenses cash flow and reporting.

• Ensure accurate revenue sharing and documentation.

Who You Are

• Experienced Operator: 13 years in operations logistics or general management. Background in vending franchise or retail is a strong plus.

• Detail-Oriented & Dependable: You believe the small things drive big results.

• Organized & Proactive: You juggle tasks and people with ease.

• Strong Communicator: Confident clear and professional in every interaction.

• Tech- & Financially-Savvy: Familiar with inventory systems and basic financial management.

• Resourceful Problem-Solver: You take initiative and find smart solutions fast.

• Mobile in Chicago: You have a valid drivers license and are comfortable traveling locally.

Compensation & Perks

• Competitive Base Salary Commensurate with experience and proven performance

• Performance Bonuses Earn more when you grow more

• Career Advancement Real opportunities to grow with a fast-scaling company

Work Environment

This is a hybrid field-based and warehouse-based role operating out of our Chicago facility. Youll regularly travel throughout the city to manage routes visit locations and build local relationships.

Ready to Build Something Big

If youre a hands-on results-driven leader who thrives in dynamic environmentsand youre excited to drive real local impactwe want to hear from you.

What Happens Next

Qualified candidates will complete a short sales and leadership assessment followed by interviews with our senior team. We value your time and keep our process efficient transparent and engaging.

Modern Amenities is an Equal Opportunity Employer
Were proud to foster a diverse inclusive workplace where every background is welcomed every voice is heard and every team member is set up to thrive.