Manager Custodial Services

Position Title:

Manager Custodial Services

Job Group:

Professional & Scientific

Required Minimum Qualifications:

High School diploma or equivalent and 5 years of related experience

Preferred Qualifications:

- Experience supervising or managing custodial or facilities staff in a large-scale 24/7 residential or similar environment (housing education healthcare or similar)
- Experience managing budgets or purchasing for custodial or facilities operations
- Experience coordinating or supporting operational transitions such as move-in/move-out periods summer conferences or academic breaks
- Knowledge of safety standards and regulatory compliance relevant to custodial operations (OSHA EPA IOSH)

Job Description:

Lead the team behind the clean safe and welcoming environments where students live and thrive. Iowa State Universitys Department of Residence is seeking a Manager Custodial Services to oversee custodial operations with a focus on safety quality transparency and customer satisfaction. Youll supervise over 90 full-time staff and supervisors while guiding the strategic direction of service delivery across residence halls and apartments.

This role plays a critical part in delivering daily service excellence by guiding operational decisions shaping cleaning standards and leading a large dedicated team that supports over 10000 students throughout the academic year and summer conference season. If youre ready to make an impact where students live and growthis is your opportunity.

What Youll Do

• Lead custodial services using modern facilities management techniques analyzing operations to improve service delivery and uphold cleaning standards for a 24/7 living environment.

• Supervise custodial supervisors staff and student workers; manage hiring training performance evaluations corrective actions and quality inspections.

• Deploy staffing and coordinate with Facilities Maintenance for peak demand periods including on-call after-hours support.

• Plan and oversee custodial projects monitor building conditions and manage purchasing and budgets.

• Ensure workplace safety and compliance with protocols while collaborating with campus and Residence Life staff to meet operational and event needs.

• Stay updated on industry trends engage with peers and promote best practices across custodial services.

About the Department of Residence

The Department of Residence is part of the Division of Student Affairs and supports Iowa State students by providing safe clean and well-maintained living environments. Our custodial team plays a crucial role in making campus housing feel like home. With a strong emphasis on teamwork quality service and student success this is a team where your leadership will have visible daily impact.

Example of Duties

• Oversees the purchases of all supplies and equipment for custodial services.

• Directs and manages the daily business operations of the department.

• Oversees facilities and building condition and plans custodial projects.

• Has accountability for the performance and results of a team.

• Leads direct reports and provides technical guidance to employees colleagues and/or customers.

• Supervises a large custodial staff.

Level Guidelines

• Aware of key annual objectives of department or work unit

• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports

• Focus on ISUs mission and meeting department or work unit goals

• Supervises a small department or work team within the Department of Residence.

• Often is a working supervisor with direct previous experience performing work of those supervised

• Has full management responsibility for direct reports specifically the authority to hire fire and counsel; may share part of responsibility with higher level management

• Requests approval for financial actions beyond a limited scope per policy

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS807

Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

Original Posting Date:

June 9 2025

Posting Close Date:

June 19 2025

Job Requisition Number:

R17206