Hershey's Full-Time Merchandising Manager

Assistant Manager (Merchandising)



MarketSource an Allegis Group company delivers integrated sales solutions by hiring training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the worlds most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta GA.



Job Summary:

Hey who couldnt use a little more sweetness at work What other retail job can offer you to become a Smile Creator and a Moment Maker with some of Americas most-beloved candy You can be part of this vibrant workplace as a member of HERSHEYS CHOCOLATE WORLD location in the heart of New York City - Times Square. The Hersheys Assistant Merchandising Manager an exempt role responsible for providing a memorable customer experience through visual merchandising within a high-energy retail location. You will be responsible for supporting the sales floor by updating restocking managing back stock and maintaining visual displays and signage. As Hersheys Assistant Merchandising Manager you will lead a team to bring the brand and products to life promoting a heightened level of experience for our customers while maintaining brand standards set forth by The Hershey Company. Join us as Hersheys Assistant Merchandising Manager creating legions of Hersheys Heroes Smile Creators and Memory Markers.

The Assistant Merchandising Manager is responsible for leading the daily merchandising activities of HERSHEYS CHOCOLATE WORLD. Your eye for detail and creativity to create fun happy displays by motivating inspiring and training your team to achieve customer focused goals. You partner with the General Manager on store-wide initiatives that support broader store and company objectives. You will implement company initiatives storewide while supporting the daily needs of the business and communicating those needs back to Hersheys client services director. As the Assistant Merchandising Manager you are expected to lead by example connecting with customers maintaining brand standards and upholding the policies and regulations set forth by The Hershey Company.

The Assistant Merchandising Manager is designed to create a positive experience that reflects the fun brand image of Hersheys products through visual merchandising. As Hersheys Assistant Merchandising Manager it will be part of your job to be a merchandising role model holding yourself and others to a higher standard demonstrating the joy HERSHEYS CHOCOLATE WORLD brings to your customers. This is for HERSHEYS CHOCOLATE WORLD Times Square.



Essential Functions:

Responsible for all hiring training performance management of employees

Create team schedules for optimized store coverage

Partners with Human Resources on employee relations and termination matters.

Recover and replenish the store as needed

Maintain store standards that support the visual presence direction enhancing the customer experience

Execute floor sets and changeovers based on preset planograms and visual communication

Ensure proper signage is displayed and reflects the current in-store promotions and events

Drives and provides an exceptional customer experience when on the sales floor by always communicating information in a manner that is friendly fun and consistent with brand standards

Make suggestions and recommendations regarding The HERSHEYS CHOCOLATE WORLD products and caf services

Create customer awareness of in-store promotions and personalized products and services

Contribute to a positive work environment by consistently treating all customers guests and employees with respect

Implement cross-training of employees and Assistant Managers to maintain productivity at all times.

Maintain proper inventory levels ensure stocking implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

Attending or completing requested training shift staff meetings store management meeting and conference calls

Stay abreast of upcoming resets create reset and restocking plans maintain and communicate the promotional calendar



Required Knowledge Skills and Abilities:

Excellent communication skills both verbal and written

Engaging personality (Smile Creator)

Excellent interpersonal skills with the ability to build and maintain strong working relationships

Ability to multi-task and prioritize in a fast-paced environment

Ability to move around the store assist customers and maneuver merchandise when necessary

Proactive high energy self-starter an entrepreneurial can do attitude

Strong leadership skills: the ability to give clear direction and lead cross-functional cross-generational cross-cultural teams to produce results

Ability to influence/Influencing skills

Must be friendly outgoing and confident with an ability to easily build rapport when meeting new peopl

Ability to train coach guide and develop subordinates

Collaboration problem solving and critical thinking skills.

Action and detail oriented; able to prioritize while handling multiple tasks

Proficient in MS Office (Word Excel PowerPoint etc.)



Job Requirements:

Bachelors degree in related field or related work experience

Minimum 3 years of retail/food service merchandising experience

3-4 year of previous management or supervisory experience

Previous flagship and/or high-volume retail or merchandising experience preferred

Must be able to work a fully flexible retail schedule to meet the needs of the business which will require nights weekends and holidays

Must be available for late night or overnight resets and restocking



Additional Requirements:

Physical ability to perform tasks that may require prolonged bending stooping reaching twisting lifting pushing pulling walking standing and moving items

Requires the ability to move around the store assist customers and maneuver merchandise when necessary

Ability to lift to 30 pounds independently MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

• Medical dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.