drjobs Front Desk Liaison - FT WPB

Front Desk Liaison - FT WPB

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1 Vacancy
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Job Location drjobs

West Palm Beach, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Training & development
We are looking for an energetic detailed oriented person that can join our team and provide exceptional customer service to our clients and students.

The ideal candidate for this position would be someone that exhibits high energy and enjoys working with kids in a fun environment. If you are looking for an environment that incorporates Safety Fun a Growth Mindset building Connections and Passion this is the position for you.

* This position is a full - time 32 - 40 hour position. This position does require you to stand walk alongside the pool deck and throughout the facility.

*Must be able to work Monday - Wednesday 2:45pm - 8:15pm every other Friday from 1:00pm - 6:00pm and Saturdays and Sundays 8:00am - 2:30pm
Candidate Must:

  • Be an advocate for creating a fun environment
  • Be professional and a good first impression of the company
  • Greet and welcome families
  • Have good communication skills both verbal and written communication (in-person/over the phone and email communication)
  • Love kids and enjoy interacting with kids
  • Demonstrate a strong desire to make a difference
  • Display adaptability and decision-making skills in a fast-paced atmosphere
  • Possess a growth mindset approach to informing and educating customers on the swim and gymnastics program
  • Be comfortable not wearing shoes
Primary Functions of Position:

  • Eager frequent and professional communication with clients in-person on the phone and through writing to schedule trials lessons answer inquiries and collect tuition responsible for kiddos getting to correct classes on pool deck
  • Sharing friendly knowledge to guide purchases to increase enrollment registration and sale transactions
  • Educate and inform customers and potential customers on current or new services available
  • Create and build a professional connection with customers and students to learn how to better assist them
  • Have a growth mindset to build on skills and knowledge and provide suggestions/feedback to better improve processes and opportunities to attract customers
  • Coordinate with Gymnastics Manager and Aquatics Manager to organize a safe flow of the front desk area to monitor entry and exit for customers for swim and gymnastics lessons.
  • During idle times conduct facility walk throughs to ensure cleanliness throughout the facility at all times (checking the floors bathrooms and changing rooms and ensuring supplies are stocked)
  • Utilize computer software to register new members maintain accurate records and collect tuition
  • Coordinating with team members for smooth shift transitions and achieving quarterly goals
Ad Hoc Duties:

  • Cleaning the bathroom and changing room area.
  • Cleaning the pool deck and gymnastics equipment
  • Cleaning and organizing the front desk area
  • Using the Emergency Action Plan to clean particles from the pools floors and the changing rooms
*This position does require frequent standing bending and walking around the facility

Education and Experience Requirements:

  • Some College Education
  • 2 years of customer service experience and/or sales
Salary and Hours:

  • Full - Time (32 - 40 hours per week)
  • Pay $14.50 per hour
Compensation: $14.50 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




At Small Fish Big Fish Swim School we are always looking for new team members to embrace our core values of:

Safety
Safety First During After and Always

Fun
We retain knowledge in a positive encouraging environment.

Growth Mindset

Always learning attitude and encourage.

Connections

Bonds to our teammates students families community and water

Passion

Love what we do

Our Mission is:
To teach self-confidence discipline and well-being through the lifelong sport of swimming.

Our Motto is:
Small fish become BIG fish by swimming in schools.

Our Vision is to:
  • Touch as many lives as possible through our positive and fun in-water learning experiences.
  • Develop and strengthen individual mental and physical health through swimming.
  • Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
  • Instill a life-long love of the sport of swimming.
  • Always WOW our customers.

Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.

Employment Type

Full-Time

Company Industry

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