Senior Security Manager - Swing Shift
Senior Security Manager - Swing Shift
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Job Description
Securitas Security Services USA Inc. is the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust innovation and global expertise we provide tailored security solutions that combine cutting-edge technology with outstanding service.
We are seeking a Senior Security Manager (SSL) to lead and oversee security operations for a key client in Seattle Washington. This pivotal role is responsible for ensuring full contract compliance driving operational performance and achieving financial targets. The ideal candidate will be a seasoned and strategic leader with a proven track record of managing high-profile client accounts mentoring subordinate managers and cultivating a strong culture of service excellence and accountability. This individual will serve as the primary liaison with the client maintaining and enhancing trusted relationships through consistent communication and operational transparency.
The Senior Security Manager will oversee day-to-day operations ensuring the delivery of high-quality security services that meet all contractual obligations. They will be responsible for leading coaching and developing a team of security managers and supervisors while driving operational improvements and innovation to enhance effectiveness and client satisfaction. The role includes monitoring key performance indicators (KPIs) managing budgets and partnering with internal departments such as HR Training and Compliance to ensure alignment with corporate standards.
Swing Shift 2:00 pm 8:00 am (these are hours you need to be available)
Benefits:
We believe in investing in our people. When you join Securitas youll receive:
Competitive Salary: $113400 annually
Comprehensive Benefits Package:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 personal holidays 6 sick days
- 401K with company matching
Career Growth: Continuous training and leadership development programs.
Dynamic Work Environment: Be a part of a highly engaged and results-driven team.
Essential Duties and Responsibilities
Strategic Vision and Business Operation Goals
- Develop and achieve weekly monthly and quarterly operational goals.
- Provide regular updates to senior leadership using tools like Salesforce and metrics reports.
- Collaborate with functional departments to meet business objectives.
- Participate in company and client initiatives committees and task forces.
Performance Management
- Recruit hire and retain top operations professionals.
- Set and monitor performance goals for security teams.
- Ensure timely completion of performance reviews development plans and improvement processes for employees.
Training & Development
- Identify and address performance gaps within teams.
- Ensure completion of all required training and encourage professional development.
- Conduct regular meetings to review goals share best practices and celebrate achievements.
Customer Service
- Deliver 100% customer satisfaction through frequent client engagement.
- Resolve customer service-related issues promptly and effectively.
- Stay informed about market trends industry developments and competitor activity to guide customer strategies.
Other Responsibilities
- Manage daily staffing and administrative functions for assigned locations.
- Conduct quality assurance inspections and monitor Security Officer performance.
- Serve as a liaison between Securitas and client representatives.
- Oversee the training and operations of Field Supervisors and Security Officers.
- Ensure compliance with company policies post orders and contract requirements.
Qualifications
- Bachelors degree in Criminal Justice Business Administration or related field is required.
- 4-6 years of professional experience.
- 5-7 years of law enforcement and/or military experience is required.
- Experience in security operations or scheduling is a plus.
- Current drivers license with a clean driving record.
- Strong customer service orientation with effective problem-solving skills.
- Proficiency in Microsoft Office Salesforce HRIS platforms and SmartSheet.
- Excellent verbal and written communication skills.
- Demonstrated ability to hire develop motivate and retain staff.
- Availability to respond to emergencies outside normal working hours.
If you are ready to take on this challenging and rewarding role we encourage you to apply and join our mission of making the world a safer place.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
#AF-SSTA
Required Experience:
Manager
Employment Type
Full-Time
