Join our team at Embassy Suites by Hilton Jacksonville a vibrant hotel where hospitality meets Southern charm. Located in the heart of Jacksonville our hotel provides guests with all-suite accommodations a stunning atrium and top-notch amenities including our restaurant and bar serving delicious meals and refreshing drinks. Were looking for enthusiastic servers who are passionate about delivering exceptional service to make every guest experience memorable. If you have a positive attitude a team spirit and a dedication to hospitality wed love to welcome you to our Embassy Suites family!
POSITION SUMMARY:
This position is responsible for providing service that is fast friendly efficient and professional while maintaining all sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Consistently up sells both food and beverage items when taking the guests order.
Serves orders quickly - serves hot foods hot serves cold foods cold.
Is attentive to guests needs such as keeping beverages full serving condiments before food is deliveredchecking back with guests within two minutes of delivering food to insure guest satisfaction anticipating guests needs before being asked.
Maintains cleanliness of restaurant and bar area
Informs manager of any quality issues.
Pre-busses as necessary to maintain proper presentation on tables.
Presents accurate guest checks promptly. Accurately reports sales and gratuities. Complies with gratuity procedures established by company policy.
Adheres to sanitation standards.
Adheres to local liquor laws company policies and Alcohol Awareness programs.
Checks identification to ensure patrons are of legal drinking age.
Has full knowledge of the menu.
Other duties as assigned
Benefits:
Employee Referral Program
Opportunities for Advancement
Hotel Discounts for you your friends and family
Access to our Talent team to help you reach your career growth goals
EEO STATEMENT
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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