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Job Description
The Identity and Access Management (IAM) Business Analyst reports to the Director of Identity Architecture and Technology within Secure Identity Services (SIS). The IAM Business Analyst is responsible for working with stakeholders to capture requirements and feature requests that drive IAM implementations partnering with test engineers and developers to define behavior driven development feature files and ensuring the alignment of SIS services with business needs and security and policy controls. The IAM Business Analyst will play a critical role in the implementation and support of access control systems will provide escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers and will maintain service process and product documentation.
Please note: sponsorship is not available for this position.
Required Qualifications
- Masters degree in computer science Information Systems STEM or a related eld or bachelors degree plus training and work experience that equates to a masters degree.
- Demonstrated ability to be a knowledge leader
- Intermediate level experience as a Business Analyst
- Experience working as a business analyst in an agile development environment
- Basic to Intermediate SQL skills
- Strong analytical and problem-solving skills
- Excellent communication skills and extensive experience working with business and technology stakeholders
Preferred Qualifications
- Intermediate level experience as a Business Analyst in an IAM environment
- Demonstrated knowledge of Identity and Access Management business processes and controls
- Experience working in a BDD/TDD development environment
- Experience with ServiceNow and JIRA
- Experience with enterprise IAM systems (e.g. SailPoint OIM MidPoint)
- Experience with Directories (LDAP AD)
- Experience participating in a cross-functional role-modeling exercise with both business and technical users to create roles that accurately reflect the organizations business and corresponding IT access authorizations to fulfill those business needs
- Experience in a TIER II customer service or request fulfillment team
- Experience in a Higher Education environment.
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
77000 - 95000
Hours per week
40
Review Date
6/24/2025
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive community dedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicine college Graduate School and Honors College. The university has a significant presence across Virginia including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact IT Human Resourcesat during regular business hours at least 10 business days prior to the event.
Required Experience:
IC
Full Time