Office Aide
Office Aide
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Job Description
Job Details
Description
ABOUT THE ROLE:The Office Aide will provide full-time front desk support to Helping Hand as well as implement and maintain building security procedures of all persons entering and exiting the building.
SCHEDULE AND COMPENSATION:
- On-site position Monday - Friday.
- 40 hours per week.
- Salary range $20.00-$24.60/hr (non-exempt).
- Salary based on skills and experience.
- Up to 6% annual bonus potential.
- 403b retirement plan with up to a 4% company match.
ABOUT US:Helping Hands mission is to transform the lives of all connected to Helping Hand through genuine care and education. So that people with intellectual and developmental disabilities are equally valued in all communities! Established in 1955 Helping Hand is proud to serve over 70 surrounding communities by providing accredited and licensed Adult Programs as well as an ISBE-approved non-public Therapeutic Day School.
Helping Hand has been awarded Best and Brightest Places to Work for both Chicago and the Nation for 6 years in a row! This award is a reflection of the incredible talent and commitment shown by our HH team members every day.
If youre ready to join our incredible team apply today!
HELPING HAND PERKS:
- Traditional medical (BCBS of IL) dental and vision insurance.
- Supplemental and voluntary benefits available with employer-paid Group Life/AD&D STD and LTD.
- Team member appreciation events and recognition throughout the year
- Tuition reimbursement
- Paid holidays
- Paid vacation
- Paid personal days after 1 year of service
- Accrued paid sick time
- Employee Assistance Programs
A TYPICAL DAY FOR YOU AT HH:
- Responsible for opening and closing the buildings (as needed).
- Answer/direct incoming phone calls emails and faxes accordingly.
- Greet and assist visitors to the agency while maintaining security procedures.
- Assist in maintaining the general appearance of the front desk entry way and lobby of Helping Hand facilities.
- Complete opening and distributing of mail daily.
- Provide excellent customer service.
- Responsible for checking clients and families in and out for the clinic or day program.
- Must have a flexible schedule to assist as back-up for other office aides (including sick and vacation time).
- Attend all team/agency meetings and trainings as scheduled.
- Other duties as assigned.
Qualifications
LAND THIS OPPORTUNITY BY HAVING:
Education/Training:
- High school diploma or GED required.
- DSP certified or willingness to become DSP certified within 90 days of hire (preferred).
Experience:
At least 1 year as front desk assistant or administrative work (preferred).
Skill Sets:
- Regular and predictable attendance.
- Fluent in second language (Spanish strongly preferred).
- Be able to multi-task and function in a fast-paced environment.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Able to read printed materials (English).
- Proficient in Microsoft 365 including but not limited to Outlook Word Excel Teams and SharePoint.
- Ability to promote and adhere to company values.
- A commitment to a diverse inclusive and equitable work environment.
WORK ENVIRONMENT:
- The person in this position needs to occasionally move about inside the office to assist clients/students/team members access file cabinets office machinery etc.
- The ability to observe details at a close range (within a few feet of the observer).
- Consistently position self to maintain files in cabinets or assist clients/students/team members.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in all situations.
- Must have a flexible schedule to assist as back-up for other office aides (including sick and vacation time).
- Able to work at any of our Helping Hand facilities as assigned.
Helping Hand welcomes diversity and provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
