Job Summary :
- Lead and optimize Advanced Metering Infrastructure (AMI) operations and Master Data Management (MDM) for a utility organization.
- Oversee the operation maintenance and expansion of smart metering systems including smart meters data collectors and communication networks.
- Develop and implement comprehensive data management and validation strategies to ensure data accuracy completeness and integrity.
- Utilize advanced data analytics to extract actionable insights support operational improvements and enhance customer experience.
- Manage mentor and guide a team of AMI and MDM professionals setting objectives and monitoring performance.
- Optimize metering network performance security scalability and proactively address network issues.
- Establish quality control data validation and exception management protocols to maintain high data standards.
- Ensure data security and compliance with utility industry regulations and data privacy standards.
- Oversee regular performance monitoring of AMI systems and implement continuous improvement initiatives.
- Direct the maintenance and updating of all customer and meter master data records.
- Stay current with evolving utility regulations to ensure organizational compliance.
- Lead and manage major AMI system upgrades installations expansions including budget and timeline oversight.
- Collaborate with IT and software teams to integrate AMI data with other utility systems and applications.
- Generate and deliver reports and insights on system performance KPIs and operational enhancements.
- Work with customer service teams to resolve customer inquiries related to metering billing and data.
- Develop and execute long-term strategic plans for AMI and MDM to drive improved utility services and customer satisfaction.
- Require a bachelors or masters degree in a relevant field and 10 15 years of experience in AMI MDM and utility operations.
- Demonstrate expertise in AMI technologies data analytics cybersecurity project management and regulatory compliance.
- Exhibit strong leadership communication analytical and problem-solving skills for effective team and stakeholder collaboration.