Senior Manager
Senior Manager
Posted on :
11-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position: Senior Manager Location: Noida Experience: 4.5 8 Years Qualification: Project Role: Senior Manager Open Positions: 1 Job Role We are seeking a results-driven Senior Manager to lead solution architecture and automation initiatives ensure SLA compliance and guide operational excellence. This role involves working closely with internal teams and stakeholders to deliver high-quality service manage escalations and foster a culture of continuous improvement. Must-Have Skills Proficiency in WorkBlaze for operational and team performance management Strong background in solution architecture and requirement gathering Expertise in incident and problem management including L3 support escalation handling Proven ability to maintain quality standards and ensure SLA compliance Experience in team coaching training and knowledge management Customer-first mindset with a focus on CSAT (Customer Satisfaction) and FCR (First Contact Resolution)
Education
Any
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
