Senior Specialist
Senior Specialist
Posted on :
11-06-2025
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1 Vacancy
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Job Description
Job Title: Senior Specialist Location: Noida Experience: 2.5 5 Years Qualification: B-Tech Project Role: Senior Specialist Open Position(s):1 Job Role: Support cloud automation escalations perform RCA resolve tickets independently and contribute to knowledge sharing and customer satisfaction. Must-Have Skills: Hands-on experience in cloud automation and issue resolution Ability to handle escalations and perform root cause analysis Strong adherence to SLAs quality standards and compliance policies Proactive in knowledge base updates and team coaching Focus on First Call Resolution and enhancing CSAT
Education
Any
Employment Type
Full Time
Key Skills
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