Senior Manager, Workplace Experience

Youll love it because you will  

• Elevate the employee experience and enhance Spanxs unique culture and workplace. Youll be the key point of contact for our office operations ensuring interactions reflect Spanxs legacy of warmth authenticity and commitment to delivering a great experience.  
• Oversee facilities and the employee experience as it relates to space in a vibrant and fast-paced environment. While based in Atlanta and managing the headquarters you will also be responsible for bringing facilities-expertise and office operations strategy and leadership to our office operation in our New York Office in partnership with the onsite People Team member.  
• Implement and manage processes for office space management and set up intaking and responding to employee and team requests for support maintenance and other facilities needs. Leverage process improvement skills to ensure effective prioritization urgent addressing of needs as required and strong communication. Youll address questions and concerns efficiently and with a helpful approachable tone and way of working.   
• Provide strategic leadership and tactical support for day-to day operations. Oversee management and inventory of office supplies swag and caf experience items ensuring nothing essential is out of stock and that new hires have a welcoming space and experience. 
• Contribute to and maintain Spanxs special workplace aesthetics. Develop company wide space management and cleanliness standards and partner with the business and key stakeholder to implement communicate and manage storage and product life cycle management.  Help ensure office aesthetics reflect our great brand and create a welcoming and inspiring environment where people can do their best work.  
• Manage and optimize processes for mail and shipment management; onsite event support and logistics and other needs.  Youll have license to reimagine processes as needed to ensure efficiency and effectiveness with a resourceful approach.  
• Play a leading role in building projects repairs installations such as HVAC storage site leasing or changes in direction etc. 
• Be responsible for ensuring off-hours emergencies and maintenance needs are effectively managed and communicated as needed. 
• Negotiate and manage vendor and other relationships and compliance for HVAC cleaning cafe management Fire Protection systems inspections and general repairs. Ensure quality services and goods are provided to meet specifications on-time and within budget. 
• Manage meeting setup storage and office moves by coordinating space transitions maintaining organized storage solutions and ensuring seamless meeting arrangements to support a productive workplace environment.
• Oversee onsite caf management strategy and day-to day operations in partnership with People Team member.  

Qualifications :

We require  

• Experience:  Bachelors degree or equivalent combination of education training and experience. 8 years in Facilities or office management leadership. Retail or product experience or exposure is a plus. Experience implementing and managing process improvements and managing vendors and external partner relationships (fire and police dept for example).  
• Relationship building: Proven ability to build and maintain positive relationships with team members cross-functional partners and external stakeholders fostering trust and respect while delivering results.  
• Technical skills: Solid excel and written communication skills; maintenance and repair budget management and expense tracking experience experience with project management and ticketing tools (Jira) or similar platforms.  
• Ways of working: Highly organized with excellent communication skills ability to move quickly and with an entrepreneurial and resourceful approach.  Commitment to and track record of showing Spanxs values of teamwork innovation a growth mindset trust and respect and customer/employee centricity in the workplace.  
• Ability to lift and move objects (such as office supplies furniture or shipments) up to 25-50 lbs.
• Health and safety programs (Red cross First Aid & CPR Active Incident).
• Budget management.
• Experience in office redesign.
• Aligns resources and goals to ensure quality delivery for customers (employees in this instance.) 
• Ensures high-quality productive results aligned with customer (employees) needs.
• Adheres to policies ensures safety and is reliablecore elements of building trust.
• Reflects taking informed risks making tough decisions and learning from outcomes.
• Leadership involves empowering others delegating effectively and driving team success.
• Emphasizes building morale promoting diversity and working cohesively as a team.
• Upholds ethical standards maintains confidentiality and emphasizes responsibility to the community.

Additional Information :

Spanx is proud of our continued Progressive People Practices

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanxs medical plans even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!

Remote Work :

No

Employment Type :

Full-time