Technical Project Manager -
Technical Project Manager -
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Salary Not Disclosed
1 Vacancy
Job Description
Position : Technical Project Manager
Working Schedule : 9a-5p EST
Salary Range : SA $4500-$5500 (the final salary will be determined by the candidates level of experience and at the discretion of the client)
About the Role:
Were looking for a Technical Project Manager who will be the operational engine behind our product development and customer success enablement. While our founders maintain ownership of product strategy roadmap and design youll be the person who transforms vision into reality through meticulous and internal team enablement.
Key Responsibilities:
Development Cycle Management
- Own the day-to-day tracking of our development sprints and releases
- Maintain detailed project documentation and status updates
- Coordinate between engineering design and product to ensure smooth
- Identify and proactively address blockers
- Help with technical documentation for features and APIs
- Manage the QA process and coordinate bug tracking/resolution
Feature Rollout & CS Enablement
- Configure new features for customer accounts based on CS team requirements
- Create feature setup guides and training materials for the CS team
- Record demo videos and training sessions for each new feature release
- Track feature adoption across customer base and report on rollout progress
- Maintain a feature enablement tracker showing which customers have which features
- Coordinate with CS team to ensure every customer gets exposed to relevant new capabilities
- Set up customer environments with new features and custom configurations
- Create and maintain internal playbooks for feature implementation
Internal Team Enablement
- Train sales and CS teams on new features and technical capabilities
- Run weekly product update sessions highlighting whats new and whats coming
- Develop and maintain internal knowledge base of features configurations and best practices
- Act as the technical point of contact for non-engineering teams
- Create technical FAQ documents and troubleshooting guides
Product Operations
- Maintain our product analytics and usage tracking systems
- Coordinate beta programs and feature rollouts
- Help prioritize bug fixes and minor feature requests based on customer impact
Required Qualifications:
- 5 years of experience in technical project management product operations or implementation roles
- Strong technical aptitude - comfortable with software configuration and basic troubleshooting
- Excellent documentation and training material creation skills
- Experience with project management tools (Jira Linear Asana etc.
- Strong attention to detail and organizational skills
- Analytical mindset with ability to track and report on adoption metrics
- Bachelors degree in a technical field or equivalent experience
Nice to Have:
- Experience with B2B SaaS products
- Experience with CRM systems
- SQL or basic data analysis skills
- Experience at an early-stage startup (Series A or earlier)
Employment Type
Full Time
