Operations Manager â Landscape and Snow
Operations Manager â Landscape and Snow
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
About the Role
A Fast Growing Landscaping Company is seeking a driven and experienced Operations
Manager to lead our maintenance lawn care enhancement and snow teams. This is a high-
impact leadership role focused on delivering exceptional client service maximizing crew
efficiency and ensuring operational excellence across all seasons.
You will serve as the integrator of our business owning both field execution and strategic
oversight to manage people processes and profitability to drive results.
Key Responsibilities
Field & Crew Operations
Oversee daily operations across maintenance lawncare enhancements and snow
services.
Lead daily dispatch job scheduling routing and equipment logistics.
Conduct weekly site audits and ensure job quality and safety compliance.
Manage and coach crew leaders field staff and seasonal snow personnel.
Team Leadership & Accountability
Train and support Account Managers Estimators and Crew Leaders.
Lead weekly team meetings with scorecard and KPI reviews.
Set and uphold high standards for communication quality and safety.
Foster a culture of ownership performance and continuous improvement.
System Building & Efficiency
Build and enforce SOPs production scorecards and job costing systems.
Monitor labor productivity and ensure jobs are delivered on time and on budget.
Use Aspire software for scheduling timesheet approvals and estimating support.
Optimize yard and shop operations fleet management and seasonal readiness.
Financial & Strategic Oversight
Collaborate with the CFO on budgeting P&L management and cost control.
Track divisional gross margin performance and identify areas for improvement.
Review job costing weekly to reduce slippage and recover missed margin.
Help lead company-wide strategic planning and execution of quarterly Rocks.
Client Experience & Support
Support the Account Manager on service delivery upsells and renewals.
Help manage escalated client concerns and drive retention results.
Maintain excellent communication between field crews and office staff.
Performance Metrics (KPIs)
Gross Margin by Division (Maintenance Fert Enhancements Snow)
Budgeted vs. Actual Labor Hours
Crew Efficiency / LER
Job Quality Audit Scores
Client Retention Rate
Safety Incidents & Equipment Downtime
Enhancement Revenue per Account
Employee Retention (Field & Management)
What Were Looking For
5 years of experience in landscape/snow operations management
Strong leadership and organizational skills
Experience with Aspire or similar software (LMN Boss LM etc.)
Hands-on detail-oriented and solution-driven mindset
Strong grasp of job costing gross margin control and scheduling
Willingness to work flexible hours based on seasonal demands
Experience with EOS or Leanscaper framework preferred
Compensation & Benefits
Bonus: Up to 20% based on divisional KPIs and company profitability
Benefits: Health insurance 401k 3% match PTO phone allowance
Optional: Performance-based equity or incentive structure
This is a full-time year-round leadership role for someone who thrives on building systems
developing people and driving profitability.
A Fast Growing Landscaping Company is seeking a driven and experienced Operations
Manager to lead our maintenance lawn care enhancement and snow teams. This is a high-
impact leadership role focused on delivering exceptional client service maximizing crew
efficiency and ensuring operational excellence across all seasons.
You will serve as the integrator of our business owning both field execution and strategic
oversight to manage people processes and profitability to drive results.
Key Responsibilities
Field & Crew Operations
Oversee daily operations across maintenance lawncare enhancements and snow
services.
Lead daily dispatch job scheduling routing and equipment logistics.
Conduct weekly site audits and ensure job quality and safety compliance.
Manage and coach crew leaders field staff and seasonal snow personnel.
Team Leadership & Accountability
Train and support Account Managers Estimators and Crew Leaders.
Lead weekly team meetings with scorecard and KPI reviews.
Set and uphold high standards for communication quality and safety.
Foster a culture of ownership performance and continuous improvement.
System Building & Efficiency
Build and enforce SOPs production scorecards and job costing systems.
Monitor labor productivity and ensure jobs are delivered on time and on budget.
Use Aspire software for scheduling timesheet approvals and estimating support.
Optimize yard and shop operations fleet management and seasonal readiness.
Financial & Strategic Oversight
Collaborate with the CFO on budgeting P&L management and cost control.
Track divisional gross margin performance and identify areas for improvement.
Review job costing weekly to reduce slippage and recover missed margin.
Help lead company-wide strategic planning and execution of quarterly Rocks.
Client Experience & Support
Support the Account Manager on service delivery upsells and renewals.
Help manage escalated client concerns and drive retention results.
Maintain excellent communication between field crews and office staff.
Performance Metrics (KPIs)
Gross Margin by Division (Maintenance Fert Enhancements Snow)
Budgeted vs. Actual Labor Hours
Crew Efficiency / LER
Job Quality Audit Scores
Client Retention Rate
Safety Incidents & Equipment Downtime
Enhancement Revenue per Account
Employee Retention (Field & Management)
What Were Looking For
5 years of experience in landscape/snow operations management
Strong leadership and organizational skills
Experience with Aspire or similar software (LMN Boss LM etc.)
Hands-on detail-oriented and solution-driven mindset
Strong grasp of job costing gross margin control and scheduling
Willingness to work flexible hours based on seasonal demands
Experience with EOS or Leanscaper framework preferred
Compensation & Benefits
Bonus: Up to 20% based on divisional KPIs and company profitability
Benefits: Health insurance 401k 3% match PTO phone allowance
Optional: Performance-based equity or incentive structure
This is a full-time year-round leadership role for someone who thrives on building systems
developing people and driving profitability.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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