Patient Access Specialist
Patient Access Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
How you move is why were here.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.
If this describes you then lets talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
What you will be doing
JOB DESCRIPTION
YEARS OF EXPERIENCE REQUIRED
Two years in a healthcare or related customer service field.
YEARS OF EXPERIENCE PREFERRED
PHYSICAL WORKING CONDITIONS
Sitting in the same location or standing/walking. Sitting in the same location or standing/walking; required to stoop climb or lift light material (10 to 20 lbs.) or equipment.
ENVIRONMENTAL WORKING CONDITIONS
Comfortable indoor area. Located in a comfortable indoor area. Examples: executive management and secretarial positions.
HAZARDS OSHA
OSHA Category that involve exposure to blood body fluids tissues and other potentially infectious materials.
POSITION & UNIT ACCOUNTABILITIES
- Upholds Standards/Expectations of HSS Staff - Prioritizes assignments. Demonstrate ability to prioritize manage time and maximize productivity.
- Supports Department Activities - Dependable and reliable. Is dependable and reliable with coworkers and independent work.
- Plans and Organizes - Supports department goals & objectives. Supports the department goals and objectives. Upholds HSS Professional/Clinical Standards General (Communication). Initiates and maintains open direct and effective documented and verbal communication with colleagues/medical staff and all members of the department as applicable. Responds to emails and communications/ messages as soon as possible in a professional manner with compassion and understanding.
EDUCATION REQUIRED
A high school diploma or equivalent (G. E. D.) may include specialized or vocational courses.
EDUCATION PREFERRED
Associates.
CERTIFICATIONS/LICENSURE REQUIRED
CERTIFICATIONS/LICENSURE PREFERRED
SKILLS REQUIRED
Strong computer skills with proficiency in office automated tools. Effective communicator with all levels of staff patients and customers. Ability to respond positively to fluctuations in patient flow. Exceptional customer service skills.-Superior written and oral communication skills. Ability to maintain a positive attitude in a towards assignments and others in a fastpaced environment. Capacity to multitask and prioritize in the ever-changing environment of healthcare. Ability to work collaboratively with others. Respect for information confidentiality. Ability to show initiative good judgment and resourcefulness. Familiarity with medical terminology and insurance.
SKILLS PREFERRED
Knowledge of medical terminology. Self directed motivated resourceful demonstrates initiative. Experienced user of MS Office Suite applications: Word Excel Outlook.
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
