Bilingual Program Supervisor (Child and Family Wellbeing)
Bilingual Program Supervisor (Child and Family Wellbeing)
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Job Description
Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS breadth depth and scope of services offer the resources and support to ensure that everyone in need at every stage of life maximizes their potential and fully contributes to a thriving Northern Virginia Family Service (NVFS) we value every team members contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer E-Verify participant and drug-free workplace.
Join the NVFS Family: We are looking to hire bilingual Spanish-speaking Program Supervisor to join the NVFS Child and Family Wellbeing team! As the Family Programs Supervisor you will provide oversight and have responsibility for managing the daily operations of Family Programs family groups series and family coaching. In this position you will coordinate with consultants contractors community members liaisons and staff in the facilitation of work with families.
Benefits and Compensation: We want you to be well have work/life flexibility grow your career with us and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing.This position has a salary range in the low 60s.
In this role you will be responsible for:
Program and Resource Development (in partnership with Program Director):
- Ensure the program meets the terms of the grant(s) awards and that grant reporting is completed as assigned.
- Identify issues impacting coaching consultants participants community partners or the programs fiscal integrity and develop solution-focused proposals to address them.
- Supervise program contractors in regular individual and group staff meetings and case consultation.
- Create a comprehensive Family Program plan for child abuse prevention:
- Develop and implement a comprehensive and research-informed family engagement plan.
- Oversee and participate in the evaluation program policies and procedures to identify service gaps.
- Participate in working groups to modify service delivery.
- Develop or assist in the development of coaching interventions new workshops and resources to meet client and program needs including:
- Ensuring the completion and maintenance of required documentation such as screening forms intake forms consent forms pre- and post-test assessments evaluations and sign-in sheets.
- Entering and retrieving data from the tracking database.
- Collecting and analyzing data from skills-building evaluations and participant feedback surveys.
- Assign and monitor the work of contractors.
Client Service Delivery:
- Coordinate program logistics oversee participant recruitment and enrollment process; field parent inquiries; maintain up-to-date contact lists; coordinate program scheduling and implementation for group series and parent coaching.
- Manage intake and waitlist for Family Programs clients and assign to appropriate contractor coaches.
- Co-facilitate and work with contracted facilitators for series classes and workshops as needed.
- Ensure that service delivery is of high quality and is performed according to and within the NVFS policies and procedures Family Programs Standards and grant deliverable requirements.
- Collaborate with community and school partners to identify programming needs and coordinate resource delivery for families.
- Oversee the recruitment and management of programs coach consultants and contractors and lead the planning and execution of community and school-based workshops and series including scheduling staffing material preparation food and beverage coordination data input and coaching data monitoring to ensure effective service delivery and program compliance while fostering strong ongoing partnerships.
- Oversee client flow from initial client calls through case assignment to termination to promote efficient and effective client services and administrative procedures including adequate client record keeping and statistical reports
Meeting and Community Outreach/Resource Participation:
- Conduct outreach activities and develop relationships with current and potential partners.
- Attend relevant programs trainings and seminars for professional development and networking.
- Facilitate and implement presentations throughout Northern Virginia to increase awareness and participation in family support group programs.
- Participate in community engagement activities.
Staff Supervision and Development:
- Supervise program coach consultants including individual and group meetings and case consultation ensuring proper client-to-staff ratio and monitoring case files for quality and completeness.
- Coordinate the training and continuous professional development of all coach consultants and program contractors.
- Partner with the Service Area Director to build and maintain a strong functional team through effective recruiting training coaching feedback and team meetings.
Compliance and Reporting Requirements:
- Oversee program data collection and reporting participate in the application and compliance with grants.
- Prepare and provide timely contractor performance evaluations and approve and process bi-weekly contractor invoices.
- Analyze program data and identify trends impacting service delivery regularly communicate with the Service Area Director to provide timely reports and suggest program or policy improvements
- Ensure the achievement of program goals and contract objectives including NVFS outcomes and reporting by providing data and analysis to the Service Area Director for narrative and statistical reports used by the agency and grant monitors to measure program effectiveness.
- Work closely with the Service Area Director to ensure data integrity program fidelity on outcomes and performance.
- Participate in committees and/or special projects for the benefit of the organization.
Your Background:We understand that you may obtain skills through a variety of professional personal educational and volunteer experiences.
- Bachelors degree in Human Services Administration Social Work or related field preferred
- Minimum of 3 years relevant experience in program development and management related work experience in social work parent education child welfare or human services
- Strong verbal and written fluency in English; Spanish language fluency required
- Experience working with or providing services to children and in-depth knowledge of parenting skills and child development; commitment to trauma-informed resiliency-focused strengths-based family-focused strategies that embrace and respect
- Skilled in training presentation and facilitation in both a virtual and in-person setting with an understanding of parent education and working with adult and youth
- Highly organized and able to handle multiple tasks simultaneously and independently while balancing competing
- Appreciation for and ability to capitalize on diversity; cultural sensitivity and ability to engage and support diverse cultural and socioeconomic
- Self-motivated professional able to work independently and in a team
- Ability to identify conflicts and address them through positive conflict resolution
- Digital and technical proficiency including working knowledge of Microsoft Office Suite
- Must be able to demonstrate and live the organizational values of Communication Integrity Respect Collaboration and
Additional Requirements:
- Successful completion of background checks upon hire
- Must have reliable transportation to conduct client visits as needed and visit other designated community locations
- May be called upon to work beyond normal working hours
Required Experience:
Manager
Employment Type
Full-Time
