Application Engineer - Middle East
Application Engineer - Middle East
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Job Description
Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include but are not limited to: order assistance (quoting pricing and delivery determination) review of design drawings as well as technical support for manufacturing sales and product management functions as appropriate.
ESSENTIAL DUTIES:
Respond to customer requests for information on Qualitrol Products and Applications of products helping to enhance Qualitrols sales in the process.
Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation.
Provide written quotations for all standard and non-standard products.
Implement appropriate pricing policies including; determination of pricing for non-standard products as well as resolving system-pricing discrepancies.
Review and enter Purchase Orders.
Research and determine product solutions. Initiate New Product models derivatives specials as necessary to meet agreed upon customer needs.
Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness.
Document all product selection and product specification choices.
Support manufacturing by answering questions as required and trouble-shooting order related problems.
Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQCs as required.
Travel in support of sales organization may be required periodically
Employment Type
Full-Time
