Program Monitor Supervisor--DHH
Program Monitor Supervisor--DHH
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$ 4694 - 9211
1 Vacancy
Job Description
About this Job
The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services the development and stimulation of services of others and the utilization of available resources in the most effective manner.
LDH serves as a model employer for individuals with disabilities.
Minimum Qualifications
Six years of experience in developing managing or evaluating health or social service programs; or in public health public relations social services health services health regulation or administrative services; OR
Six years of full-time work experience in any field plus three years of experience in developing managing or evaluating health or social service programs; or in public health public relations social services health services health regulation or administrative services; OR
A bachelors degree plus three years of experience in developing managing or evaluating health or social service programs; or in public health public relations social services health services health regulation or administrative services; OR
An advanced degree or a Juris Doctorate plus two years of experience in developing managing or evaluating health or social service programs; or in public health public relations social services health services health regulation or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here. Job Duties and Other Information
Job Duties:
45% Program Management and Oversight
Manages the 811 PRA PSH application process updating related processes policies and forms as needed to ensure compliance with federal state and program requirements.
Performs eligibility checks on all 811 PRA PSH applications referrals and reassignments to ensure program requirements are met.
Manages referral process for 811 PRA system selected housing referrals and for reassignment referrals; tracks system selection and transfers for housing and service delivery synchronization
Oversees data mining/compiling of data from direct reports to manage the progress of PSH participants
Identifies problems and issues and takes appropriate action to address issues which may prevent annual goals from being achieved (i.e. barriers to housing and successful tenancy).
Develops and implements bi-annual PSH trainings.
30% Monitoring and Quality Assurance
Monitors providers in assigned regions to ensure compliance with federal and state rules and regulations adjusting and updating the process as needed.
Keeps abreast of HUD and LHC rules and recommendations makes policy recommendations and develops and maintains standard operating procedures to meet changes in program requirements.
Compiles all data and submits all necessary reports to meet federal HUD 811 PRA reporting requirements.
Develop and implement protocols for ensuring accuracy compliance with program guidelines and alignment within budgetary allocations.
Conducts regular audits of program work to ensure compliance with state and federal rules and regulations; assess programmatic impact; and identify trends and opportunities for improvement.
20% Supervision and Staff Management
Provides ongoing supervision of assigned State Civil Service and contract staff responsible for coordinating the day-to-day duties of the PSH program.
Recruits interviews hires and manages all direct reports.
Defines roles assigns and monitors work of direct reports in order to achieve the overall goals and mission of PSH and OAAS.
Ensures staff compliance with program protocols documentation requirements and agency standards.
Provide mentorship guidance and professional development opportunities to staff promoting skill
development career advancement and job satisfaction.
Routinely audits work delegated to direct reports for completeness and accuracy.
Conferences individually with direct reports on a routine basis to ensure the provision of clear guidance and support address general operations and problem solve as needed.
Evaluates performance and conducts PES planning and review sessions for direct reports according to agency-established timeframes and deadlines.
Manages and certifies time and attendance ensuring direct reports are maintaining productive work schedules coding time property and to the appropriate reporting category if applicable and requesting leave according to policy and procedure.
Informs supervisor of personnel issues in a timely manner and proposes solutions for addressing issues.
5% Other
Performs other duties not listed but necessary for the effective operations of OAAS.
Fulfill obligation for States emergency preparedness and response efforts as assigned during an emergency and assists impacted agencies participants and others to assure effective operations as soon as possible following the event.
Position-Specific Details:This position is located within the Louisiana Department of Health / Office of Aging and Adult Services / Headquarters / New Orleans LA / Orleans Parish
Announcement Number: OAAS/SP/209077Cost Center:
Position Number:
This vacancy is being announced as a Classified position and may be filled as a Probationary appointment.
Preferences:- Experience working with housing community-based services and/or support services for vulnerable populations.
- Experience working with individuals with disabilities individuals who are homeless and individuals at risk of homelessness.
- Knowledge of state and federal housing voucher programs food assistance programs and/or community support programs.
- Experience in complex program monitoring or administration.
How To Apply
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resumeis not eligible to receive credit.
For further information about this vacancy contact:
Shambrielle PoolerLA Department of Health (LDH)
Division of Human Resources
Baton Rouge LA 70802
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
Required Experience:
Manager
Employment Type
Full Time
