drjobs Night Audit

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Job Location drjobs

Philadelphia, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary:

The Night Auditor is responsible for overseeing the hotels overnight operations and ensuring accurate accounting of daily financial transactions. This position blends customer service with administrative and accounting tasks requiring a detail-oriented and reliable individual to manage guest services reconcile accounts and prepare daily reports.

Key Responsibilities:

  • Front Desk Duties:

    • Greet and check in/check out guests during overnight hours.

    • Answer guest inquiries and handle complaints with professionalism and courtesy.

    • Manage reservations cancellations and no-shows according to hotel policies.

    • Monitor and ensure the security and safety of the property during overnight hours.

  • Audit and Accounting:

    • Reconcile and balance all daily financial transactions and room charges.

    • Run night audit reports for management and prepare daily summary reports.

    • Post charges to guest accounts and ensure all revenue is properly documented.

    • Process credit card transactions and verify end-of-day deposits.

  • Administrative Tasks:

    • Prepare and distribute daily shift reports to hotel management.

    • Assist in preparing end-of-day reports and audit logs.

    • Update and maintain the front desk and audit documentation.

  • Operations:

    • Perform regular property walks to ensure safety and cleanliness.

    • Support other departments (housekeeping maintenance) as needed.

    • Ensure wake-up calls are set and delivered on time.

Qualifications:

  • High school diploma or GED required; Associates or Bachelors degree in Hospitality or Accounting is a plus.

  • Previous hotel front desk or accounting experience preferred.

  • Proficiency with hotel property management systems ( lightspeed)

  • Strong math and analytical skills.

  • Excellent customer service and communication skills.

  • Ability to work independently and manage multiple tasks under pressure.

  • Must be able to work overnight shifts weekends and holidays as required.

Physical Requirements:

  • Ability to stand or sit for long periods.

  • May require lifting up to 25 lbs.

  • Capable of working overnight shifts consistently.

Employment Type

Full-Time

Company Industry

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