Senior Program Manager , EU Ops Concessions Team
Senior Program Manager , EU Ops Concessions Team
Posted on :
11-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Our Program Managers are always thinking about the bigger picture. As a Senior Program Manager you will pioneer new ways of thinking designing and delivering is your mission collaborate with a wide range of stakeholders across the business and continuously scope out new solutions. Your objective is to reduce the defect rate and the cost of items that are not delivered to customers and not returned to Amazon. This is a new workstream where you will have the opportunity to innovate and deliver at scale.
These defects often do not reside within a single operations business line but span multiple functions including first mile (FC) middle mile (ATS) last mile (AMZL Carrier) and Reverse logistics. You will work closely with senior leaders to influence decision-making and guide them to focus on high-impact areas by creating clear business cases that consider trade-offs.
The success of this role will depend on your ability to successfully deliver programs and improvement initiatives through cross-functional collaboration. You will need to demonstrate a strong Bias for Action to achieve the teams goals. This role will be based in Madrid (MAD12) London (LHR16) or Luxembourg (LUX12).
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organization
- Take a big-picture approach in your analysis of business operations driving improvements across a range of teams and organizations
- Work alongside senior leadership to establish and prioritize improvement program seeing them through from start to finish
- Enhance operational performance on every program in partnership with your stakeholders
A day in the life
As Senior Program Manager youll drive and manage the implementation of creative data-driven change in Amazon leading improvement projects and programs. Youll use strategic thinking to define and implement an efficient project plan.
Senior Program Managers have significant responsibilities and youll deal with complex challenges with creativity innovation and leadership. With a responsibility extending beyond process improvements you could also contribute to improving other areas of the business like diversity equity and inclusion.
- A degree
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Relevant experience in managing large-scale programmes or projects
- Advanced proficiency in verbal and written English
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Advanced or masters degree
- Lean Six Sigma Kaizen Prince2 certifications or any other project management certification
- Relevant experience working in a supply chain logistics or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
These defects often do not reside within a single operations business line but span multiple functions including first mile (FC) middle mile (ATS) last mile (AMZL Carrier) and Reverse logistics. You will work closely with senior leaders to influence decision-making and guide them to focus on high-impact areas by creating clear business cases that consider trade-offs.
The success of this role will depend on your ability to successfully deliver programs and improvement initiatives through cross-functional collaboration. You will need to demonstrate a strong Bias for Action to achieve the teams goals. This role will be based in Madrid (MAD12) London (LHR16) or Luxembourg (LUX12).
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organization
- Take a big-picture approach in your analysis of business operations driving improvements across a range of teams and organizations
- Work alongside senior leadership to establish and prioritize improvement program seeing them through from start to finish
- Enhance operational performance on every program in partnership with your stakeholders
A day in the life
As Senior Program Manager youll drive and manage the implementation of creative data-driven change in Amazon leading improvement projects and programs. Youll use strategic thinking to define and implement an efficient project plan.
Senior Program Managers have significant responsibilities and youll deal with complex challenges with creativity innovation and leadership. With a responsibility extending beyond process improvements you could also contribute to improving other areas of the business like diversity equity and inclusion.
- A degree
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Relevant experience in managing large-scale programmes or projects
- Advanced proficiency in verbal and written English
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Advanced or masters degree
- Lean Six Sigma Kaizen Prince2 certifications or any other project management certification
- Relevant experience working in a supply chain logistics or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
