Team and Delivery Leader for Digi Sales team in Delivery area Giga & MPP

Are you a passionate leader ready to drive both people development and operational excellence As a Team and Delivery Leader in the BSS domain youll lead a diverse teamprimarily focused on application operation of mobile servicesthrough an exciting journey toward a modern target architecture. Were looking for someone with solid knowledge of ITIL agile principles AI literacy and modern engineering skills to guide the team shape the transformation and inspire technical growth

Team and Delivery Leader is responsible for disciplinary leadership leading employees in staff-related and functional terms. The holder of this position is organizing the team of experts with different skill profiles motivating and enthusing staff providing feedback initiating training and further developing staff promoting talent; and is responsible for overseeing technical solutions and for providing coaching to team members. Assuming responsibility for high-level complex task fields with a higher level of difficulty due to special/coordination tasks and assuming extensive responsibility for a large operational team area with largely standardized activities. Acts according to valid legislation and Slovak Labor code. Holder of the position will also have a delivery role/assignment- which will be agreed individually based on the candidates skills.

WHAT WILL YOU DO

• Act according to valid legislation and Slovak Labor code.
• Assume responsibility for high-level complex task fields with a higher level of difficulty due to special/coordination tasks and assuming extensive responsibility for a large operational team area with largely standardized activities.
• Ensuring  timely delivery of team objectives.
• Maintaining high quality in project deliverables.
• Steering and coordinating the completion of tasks.
• Optimizing the team area using key performance indicators.
• Enhancing process efficiency in the team area.
• Presenting the work results to the next management level up.
• Carrying out budget planning tasks.
• Managing  critical situations and resolves escalations to ensure seamless service delivery and efficient service to clients.
• Leading employees in staff-related and functional terms in accordance with the Group leadership principles.
• Briefing staff and keeping them informed about general/specific matters.
• Overseeing technical solutions and provide coaching to team members.
• Applying the available leadership tools; administratively implementing staff related processes; (pre-)selecting new employees.
• Organizing the team of experts with different skill profiles motivating and enthusing staff providing feedback initiating training and further developing staff promoting talents.
• Managing team structure workload distribution and operational methods.
• Cascading the higher-level strategy into ones own area.
• Providing conceptual contributions to high-level strategic issues.
• Collaborating with other stakeholders at the highest levels within the business and manages their expectations on projects.
• Understanding of industry standards best practices and methodologies maintaining and improving technical processes or products.

Qualifications :

YOU WILL SUCCEED IF YOU have:

• Experience in managing Application operations with a focus on stability efficiency and continuous improvement.
• Proven track record in leading teams through technical and architectural transitions.
• Technical Literacy Solid understanding of ITIL practices agile methodologies and AI-related trends.
• Engineering Mindset Familiarity with modern software engineering practices automation and DevOps concepts.
• Demonstrate expert leadership with a proven ability to manage teams both in-person and virtually ensuring seamless coordination and goal alignment.
• Excel at strategic thinking and innovative problem-solving always pushing for continuous improvement and adapting to business transformations.
• Have solid experience in cross-country integration and intercultural competence building strong relationships across different regions and managing diverse stakeholder expectations.
• Possess strong emotional intelligence and the ability to navigate complex interpersonal dynamics fostering a collaborative and high-performing team environment.
• Exhibit advanced financial management skills particularly in budget management and economic decision-making ensuring projects stay on track and within budget.
• Lead with professional understanding and team management skills ensuring your teams are empowered motivated and focused on achieving results.
• Have a strong grasp of digitalization project management and agile methodologies applying them to drive successful delivery and meet key performance indicators.
• Excel in transition and transformation efforts balancing long-term objectives with an expert focus on customer and market needs.
• Navigate organizational governance requirements effectively ensuring alignment with company standards and objectives.
• Be fluent in English at a C1 level ensuring clear and concise communication in a global environment.

Additional Information :

WHY SHOULD YOU CHOOSE US

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work career growth private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2000 /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.