Senior Application Analyst-Epic Patient Engagement - 2861 (224943)
Senior Application Analyst-Epic Patient Engagement - 2861 (224943)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 92235 - 122980
1 Vacancy
Job Description
Montefiore Health System is seeking a Senior Application Analystwith expertise in Epic to support key patient engagement initiatives including Epic Secure Chat MyChart (patient portal) Epic mobile applications and Telehealth solutions. This position plays a critical role in the configuration implementation and ongoing optimization of these platforms to enhance digital communication between patients and providers.
The Senior Application Analyst will work cross-functionally with Epic application teams clinical and operational stakeholders and technical teams to support strategic growth and performance improvement across Montefiores digital engagement ecosystem.
Key Responsibilities:
- Actively contribute to the design build testing deployment and maintenance of Epic applications with a focus on Epic MyChart Hello World Haiku Canto Rover Secure Chat as well as Telehealth platforms.
- Perform workflow analysis data collection and system design to meet business and clinical needs.
- Troubleshoot complex technical issues and lead root cause analyses in collaboration with Epic support and internal teams.
- Translate operational requirements into technical specifications and support documentation.
- Partner with internal stakeholders to evaluate enhancement requests and ensure alignment with system architecture and user experience goals.
- Provide input on project planning including scope timelines resource allocation and risk management.
- Collaborate with project leads and team members on major go-lives upgrades and performance improvement initiatives.
- Participate in design and peer review sessions to ensure high-quality deliverables and compliance with standards.
- Stay current with Epic best practices industry trends and emerging technologies.
- Provide guidance and mentorship to junior analysts fostering skill development and knowledge sharing within the team.
- Provide on-call support on a rotating basis including occasional on-site support at Montefiore hospitals and affiliates.
Required Qualifications:
- Bachelors degree in Computer Science Information Systems Healthcare Informatics or a related field or equivalent work experience.
- Epic certification in at least one of the following: MyChart and in either Epic Ambulatory or Inpatient (ClinDoc Orders etc.). (If not currently certified in MyChart certification must be obtained within 3 months of hire.)
- Minimum 5 years of experience in Epic including implementation configuration testing troubleshooting and post-go-live optimization.
- Proven ability to manage multiple assignments set priorities and adapt to changing project demands.
- Strong problem-solving analytical and documentation skills.
- Excellent verbal and written communication skills with the ability to interface effectively with both technical and non-technical users.
- Proficiency with Microsoft Office (Word Excel PowerPoint).
- Meeting all requirements for Epic certification is a condition of employment.
Preferred Qualifications:
- Experience using Epic Strings Managerfor customizing patient-facing messaging.
- Basic proficiency in HTMLfor formatting patient portal content and communications.
- Technical proficiency in programming scripting or interface development is a plus.
- Clinical application experience in Epic Ambulatory Epic ClinDoc or Epic MyChart.
- Experience with Epic MyChart deployment and support.
- Familiarity with Epic mobile applications (Haiku Canto Rover) and Telehealth tools.
Department: Montefiore Information Technology Bargaining Unit:Non UnionCampus:YONKERS Employment Status:Regular Full-TimeAddress:3 Odell Plaza Yonkers
Shift:DayScheduled Hours:8:30 AM-5 PMReq ID:224943Salary Range/Pay Rate:$92235.00-$122980.00
For positions that have only a rate listed the displayedrate is the hiringrate but could be subject to change based on shift differential experience education or other relevant factors.
To learn more about the Montefiore Difference who we are at Montefiore and all that we have to offer our associates please clickhere.
Montefiore is an equal employment opportunity employer. Montefiore will recruit hire train transfer promote layoff and discharge associates in all job classifications without regard to their race color religion creed national origin alienage or citizenship status age gender actual or presumed disability history ofdisability sexual orientation gender identity gender expression genetic predisposition or carrier status pregnancy military status marital statusor partnership status or any other characteristic protected by law.
LI-MF1-REDIRECT; SF-DICE-MIT
Required Experience:
Senior IC
Employment Type
Full-Time
