Senior Product Manager - Tech, Amazon Music - CX Infrastructure

Amazon Music is an immersive audio entertainment service that deepens connections between fans artists and creators. From personalized music playlists to exclusive podcasts concert livestreams to artist merch Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode and top ad-free podcasts included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited on-demand access to 100 million songs including millions in HD Ultra HD and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans artists and creators on a global scale. Learn more at you the kind of person who gets excited about building the future of software development Do you love creating tools that make other developers lives easier Are you fascinated by how GenAI is revolutionizing the way we write code The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager Technical to own and drive our Multi-Modal Experience Framework a startup-like initiative within Amazon Music thats redefining how we build cross-platform applications.

If youre someone who thrives on rapid iteration loves seeing immediate impact and gets energized by the challenge of building something from the ground up this role is for you. Were looking for a product leader who can think big while executing fast someone who can take the insights weve gained from GenAI-powered development and transform them into a framework that makes every developer more productive.


Key job responsibilities
Think of this role as being the CEO of a startup within Amazon Music. Youll own the entire product lifecycle of this developer framework from vision to execution. Youll work with a small agile team thats already proven they can build major application surfaces in weeks rather than months. Your mission Scale this success across Amazon Music and beyond.

Youll need to:

* Be the voice of developers understanding their pain points and translating them into framework capabilities
* Drive the integration of GenAI tools and practices into our development workflow
* Balance the startup mentality of move fast with enterprise-grade reliability and performance
* Champion web-first responsive design principles while maintaining native-quality experiences
* Build and evangelize a framework that developers actually want to use
* Create a roadmap that excites both engineers and business stakeholders
* Make data-driven decisions about framework features and capabilities

This isnt your typical product management role youll be working at the intersection of developer experience artificial intelligence and cross-platform development. Youll have the autonomy to experiment and iterate quickly with the resources and reach of Amazon behind you.


A day in the life
Start your day brainstorming with your team about how to integrate the latest GenAI capabilities into the framework. Jump into a quick demo of a new feature that lets developers generate component code 5x faster than before. Over lunch sketch out ideas for the next big framework capability with your tech lead. In the afternoon meet with early adopter teams to gather feedback and iterate on the developer experience. End your day reviewing metrics that show how this effort is accelerating development across the organization. The best part Youre building something that could fundamentally change how Amazon builds software.

About the team
The Amazon Music Customer eXperiences Infrastructure team enables Amazon Music to deliver the best audio experience across devices and modalities with the lowest cost and shortest time to market. Our goal is to improve efficiency and velocity to maximize the value proposition for internal and external developers to build cross-client solutions. We work to eliminate complexity for our partners making their efforts simpler faster and more efficient. Our infrastructure powers all customer experiences across Amazon Musics range of devices including mobile apps web experiences big-screens wearables connected speakers and third-party integrations. Our vision is to deliver a best-in-class multi-device experience that is reliable fast and frictionless. Our team is split primarily between the West Coast of the United States and India. We also partner with Amazon Music teams located in multiple other locations throughout the world.

- 2 years of end to end product delivery experience
- 5 years of technical product or program management experience
- Bachelors degree
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.