Offline File Resolution Clerk
Offline File Resolution Clerk
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
SUMMARY
An offline file clerk is responsible for verifying creating applying and balancing error files. They resolve issues related to these files and prepare client documents for storage.
ESSENTIAL FUNCTIONS
- Maintains confidentiality of CDS Global and its clients proprietary information.
- Balances all incoming transactions.
- Runs attended or unattended mode according to size.
- Analyzes error notices and corrects errors.
- Communicates with Account Team via email or phone for error resolution.
- Deletes corrects or re-batches incorrect orders using Serv or Serv PF systems.
- Notifies managers of finder numbers not loaded and keys numbers.
- Interacts in cooperative and professional manner with all levels of employees vendors and/or clients in a team environment.
- Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
- Follows CDS Global ergonomic and safety policies.
- Works with other departments (Depositing etc.) when necessary.
EDUCATION AND/OR CERTIFICATION SKILLS AND LICENSING
- High School or equivalent. Education and/or experience may be substituted for the minimum education requirement.
- Typing minimum 25 wpm with the ability to use a calculator.
- Ability to convey clear concise information to others using verbal written or other appropriate communication techniques.
- Ability to analyze data and make decisions based upon specific written or verbal guidelines.
- Ability to compare data and edit information on the PC.
- Ability to work cooperatively with others.
- Ability to organize tasks and resources in such a way as to complete work in a reasonable time frame.
- Ability to react to change and remain productive.
- Intermediate PC Knowledge/Skills.
- Routinely uses electronic mail.
- Routinely creates and modifies Microsoft Excel documents Microsoft Word documents or related software.
- Routinely uses the Internet to find and do basic research for business purposes.
- Moves FTP files.
- Intermediate verbal and written communication skills.
- Intermediate math skills.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities duties and skills required of personnel assigned to this job.
WORK SCHEDULE
- Monday - Friday 8am-6pm (8 hour shift within this timeframe)
WORK LOCATION
Boone Facility
SALARY
- Base wage $14.50/hour
POSITION TYPE
- Full-time
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities duties and skills required of personnel assigned to this job.
We strive to create an environment that brings the power of diversity to life.
What you can expect when you join CDS Global:
- Full time benefit eligible employees reimbursement up to $750 per month for qualified expenses relating to Child and Dependent Care
- Our competitive benefit packages include two options for our Medical Health Plans: High Deductible and Traditional. We also offer comprehensive Dental and Vision plans.
- In addition we offer generous PTO Holiday Pay Basic/Voluntary Life and Accidental Death and Dismemberment insurance Short & Long Term Disability Wellness and Tuition Reimbursement Programs.
- Our 401(k)-retirement saving plan allows you to start contributing immediately to your retirement account.
- CDS Global will provide eligible employees with paid parental leave for new parents.
At CDS Global our mission vision and values arent just statements on a wall they guide everything we do and were proud to share them with every potential team member:
MISSION
Create positive outcomes by inspiring employee growth empowering client success and delivering innovative solutions for all those we serve.
VISION
Be recognized as the trusted world leader in intelligent solutionsseamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.
VALUES
Integrity: We uphold honesty transparency and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth progress and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge challenge ideas and explore new possibilities.
Compassionate: We lead with empathy respect and a commitment to making a positive impact on everyone we serve.
Post Offer Pre-employment background check(s) conducted on qualified candidates.
Post-offer pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer - Veterans/Disabled
Job Recruitment Scams Warning
It has been brought to our attention that there have been instances of fraudulent job offers purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.
Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.
- Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants at any point in the recruitment process.
- All individuals who are successful in gaining an offer of employment from Hearst whether directly or indirectly are always required to go through a formal recruitment process which will always involve a virtual or in person meeting with a Hearst employee or representative.
The FTC has issued helpful guidance about these types of scams at #LI-Onsite
Employment Type
Full-Time
