Sr. Software Production Support Engineer
Sr. Software Production Support Engineer
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$ 100000 - 115000
1 Vacancy
Job Description
Location:
4900 Tiedeman Road - Brooklyn Ohio 44144-2302Job Functions:
- Own and influence the development implementation assessment and support of one or more environments applications or platforms.
- Independently develops clean maintainable testable code for work assigned; performs code reviews for all levels of engineer.
- Designs solutions for the overall health performance and availability and actively works resolution of system and client experience impacts for one or more environments applications or platforms.
- Strong technical expert on the team; assigns work mentors and trains junior engineers.
- Advocates for new technology and improvements.
- Applies and prepares to ensure proper security standards for code development.
- Assists in the development of strategies for the full software development life-cycle of new and emerging technologies and make recommendations regarding selected technologies and demonstrates the viability.
- Creates technical documentation specifications and project artifacts for developing code.
- Identifies and develops potential standards and best practices.
- Proposes high-level application platform architectural guidelines.
- Formulates and designs technical solutions to meet business needs.
Required Qualifications:
- Maintain application operations including patching and certificate rotation on RHEL Ubuntu and Windows based servers.
- Administrate application releases utilizing Service Now Gitlab GitHub CI/CD Pipelines Terraform GCP Jenkins and Windows based servers.
- Debug and ensure continuity of multi-tier application systems (Requires moderate proficiency in Java Python Bash Terraform JavaScript HTML CSS YML XML).
- Monitor/Maintain Adobe products including Analytics Experience Manager Experience Platform Journey Optimizer and Target.
- Expected to understand and remediate any Governance Risk and Compliance issues.
- Effectively communicate between our Lines of Business Developers Management and Vendors.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $100000.00 to $115000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 07/21/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
Required Experience:
Senior IC
Employment Type
Full-Time
