District Manager
MarketSource an Allegis Group company delivers integrated sales solutions by hiring training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the worlds most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta GA.
Job Summary:
The District Manager role will be responsible for the successful generation of leads for the client. This role involves managing and accompanying the Lead Generator Representative at various events such as Fairs Festivals Home Shows and other local events. The District Manager will also engage educate and persuade consumers to schedule in-home sales consultations with the clients sales team. The DM is responsible for meeting and exceeding client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction. In order to do their jobs effectively the District Manager must have excellent client service skills ability to identify hire train and manage talent and the ability to lead and develop others. District Managers must have strong performance management and coaching skills allowing ongoing development of their team. This position will be responsible for managing a team of reps.
Essential Functions:
Manages all aspects of in-store execution within assigned market including but not limited to: staffing of retail locations shift scheduling and hours completion call report compliance active customer engagement sales merchandising and inventory management
Establishes and maintains critical relationships with client and program leadership
Ensures and promotes strong relationships with the field team and program leadership to ensure communication continuity and adoption of all directives
Manages and delivers required sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
Ensures employee satisfaction through progressive employee enagement
Manages attrition through key performance indicators
Manages performance in market to achieve all sales and customer service objectives
Works collaboratively with field sales leadership to achieve all client and program objectives
Communicates and executes launch of projects and initiatives
Participates in and delivers regular program leadership meetings
Provides regular reports to program leadership
Participates in and completes all required training personally and ensures all employees in market are fully trained at all times
Provides feedback on current kiosk performance derives plan of action for future progress and ensures execution to that plan
Provides responsibility for distribution tracking and retention of all team resources
Identifies trends and opportunities and utilizes for continuous sales and experience improvement
Responsible for all hiring training and performance management of employees within market
Makes all hiring and termination decisions in collaboration with HR
Gathers intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations
Coaches and trains store management and representatives within market.
Responsible for all operations within the assigned market
Required Knowledge Skills and Abilities:
Excellent communication skills both verbal and written
High level of business acumen
Ability to train coach guide and develop subordinates
Ability to incent and drive sales reps to perform and deliver client expectations
Collaboration problem solving and critical thinking skills.
Action and detail oriented; able to prioritize while handling multiple tasks
Proficient in MS Office (Word Excel PowerPoint etc.)
Ability to build and maintain relationships
Proactive high energy self-motivated an entrepreneurial can do attitude
Ability to influence/Influencing skills
Job Requirements:
Bachelors Degree or equivalent required experience in lieu of degree acceptable
3-5 years training sales account management or related experience and 2 years of retail management experience required
Multi-Unit Specialty Retail management experience required
Proven record as a leader and multi-unit manager
Proficient in all MS Office suite of products; Word Excel PowerPoint
Must be flexible to work evenings and weekends.
Must have a valid US drivers license
Must be able to work on-site at various location 5 days per week.
Travel Required - 80% travel required to assigned stores.
o Out of state travel is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:
- Medical dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.