Mortgage Hazard Insurance Specialist
Mortgage Hazard Insurance Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About the Company
Valons mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys but lasts far beyond. Were creating a world where home ownership comes with ease security and financial know-how. Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time.
Escrow at Valon
Escrow administration manages all aspects of homeowner escrow obligations which include Tax PMI Property Insurance and accurate Escrow Analysis. We are passionate and critical thinkers that navigate multiple facets of the escrow sector of a fast-growing technology and operations-focused business line. In addition to ensuring escrow accounts are accurate we also monitor the work of our outsourced vendors and remain committed to meeting all GSE requirements.
About the Role
The Mortgage Hazard Insurance Specialist is responsible for monitoring verifying and maintaining accurate property insurance coverage on mortgaged properties. This role ensures all hazard insurance policies meet investor and regulatory requirements helps manage risk to the servicing portfolio and provides excellent customer service to borrowers insurance agents and internal departments.
Responsibilities
- Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g. Fannie Mae Freddie Mac FHA VA).
- Review and verify hazard insurance documents for completeness accuracy and appropriate coverage amounts.
- Track and process insurance renewals cancellations and reinstatements.
- Disburse hazard insurance premiums from escrow accounts in a timely manner.
- Coordinate force-placed insurance when borrower-provided coverage lapses ensuring compliance with applicable laws.
- Respond to borrower inquiries regarding insurance coverage disbursements and escrow accounts.
- Work closely with insurance companies agents and vendors to resolve discrepancies and update records.
- Maintain accurate records of insurance policies and track status in the servicing system.
- Support the escrow analysis process with up-to-date insurance premium data.
- Collaborate with Loss Draft and Claims departments on insurance claim-related issues.
- Assist in audits and regulatory reporting as required.
Ideal Background
- Experience working in a mortgage servicing property insurance or escrow-related environment
- Familiarity with escrow accounts and lender-placed insurance processes
- Knowledge of servicing systems like Black Knight (MSP) or similar platforms
- Exposure to investor guidelines from Fannie Mae Freddie Mac or FHA/VA
- Experience communicating with insurance carriers or understanding of insurance declarations and coverages
- Career interest in compliance operations or mortgage servicing
Minimum Qualifications
- High school diploma or equivalent required
- At least 1 year of work experience in a professional environment (e.g. customer service administrative support insurance banking or real estate)
- Strong attention to detail and organizational skills
- Proficient with Google Suite
- Excellent verbal and written communication skills
- Ability to prioritize tasks and work in a fast-paced environment
What we can offer:
- Compensation: Competitive salary and a 401(k) planwith a 4% annual match!
- Hours: No weekends or late nights required!
- Generous amount of paid time off: 17 days of paid time off additional paid sick days and 11 paid company holidays!
- Health & well-being: Well invest in your physical and mental well-being with comprehensive low-cost medical dental & vision benefitsand an EAP for additional support!
- Food & meals: In-office snacks and drinks!
- Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
- Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!
Required Experience:
Unclear Seniority
Employment Type
Full Time
