Quality Site Specialist, AGI Data Services
Quality Site Specialist, AGI Data Services
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Job Description
The Quality Site Specialist serves as a strategic program manager focused on driving site-level quality excellence within Amazons operations. This role bridges the gap between strategic quality initiatives and operational execution working closely with quality teams site leadership and operations to implement and sustain quality improvements. The position requires strong analytical capabilities proven program management expertise and the ability to influence without authority to drive measurable quality improvements across all workflows.
Key job responsibilities
Lead implementation of site-wide quality improvement initiatives
Perform root cause analysis and develop corrective action plans for quality issues
Partner with site leadership and operations to drive quality excellence
Conduct data analysis to identify trends and improvement opportunities
Manage multiple quality projects from inception to completion
Develop and maintain quality metrics dashboards and reporting systems
Perform regular gemba walks and side-by-sides to understand ground-level operations
Create and deliver quality-related training materials and best practices
Drive standardization of quality processes across all shifts and departments
Own program-level communication and metrics reporting for quality initiatives
Apply process improvement methodologies (e.g. Lean Six Sigma) to optimize workflows
Identify and mitigate quality-related risks ensuring compliance with standards
- Bachelors degree in Engineering Business Operations Management or related field
- 5 years of experience in program/project management quality management or operations
- Demonstrated experience leading cross-functional improvement initiatives
- Strong analytical and problem-solving skills with proficiency in data analysis tools (Excel SQL)
- Excellence in written and verbal communication including executive-level presentations
- Track record of delivering measurable results through process improvement projects
- Experience with quality management systems and continuous improvement methodologies (e.g. Lean Six Sigma)
- Six Sigma Green Belt/Black Belt certification or other quality management certifications
- Project Management Professional (PMP) certification or equivalent
- Experience in manufacturing logistics or e-commerce operations environment
- Advanced proficiency in data visualization and business intelligence tools (Tableau Power BI)
- Prior experience leading quality programs in a high-volume fast-paced environment
- Knowledge of statistical process control (SPC) and quality management systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Lead implementation of site-wide quality improvement initiatives
Perform root cause analysis and develop corrective action plans for quality issues
Partner with site leadership and operations to drive quality excellence
Conduct data analysis to identify trends and improvement opportunities
Manage multiple quality projects from inception to completion
Develop and maintain quality metrics dashboards and reporting systems
Perform regular gemba walks and side-by-sides to understand ground-level operations
Create and deliver quality-related training materials and best practices
Drive standardization of quality processes across all shifts and departments
Own program-level communication and metrics reporting for quality initiatives
Apply process improvement methodologies (e.g. Lean Six Sigma) to optimize workflows
Identify and mitigate quality-related risks ensuring compliance with standards
- Bachelors degree in Engineering Business Operations Management or related field
- 5 years of experience in program/project management quality management or operations
- Demonstrated experience leading cross-functional improvement initiatives
- Strong analytical and problem-solving skills with proficiency in data analysis tools (Excel SQL)
- Excellence in written and verbal communication including executive-level presentations
- Track record of delivering measurable results through process improvement projects
- Experience with quality management systems and continuous improvement methodologies (e.g. Lean Six Sigma)
- Six Sigma Green Belt/Black Belt certification or other quality management certifications
- Project Management Professional (PMP) certification or equivalent
- Experience in manufacturing logistics or e-commerce operations environment
- Advanced proficiency in data visualization and business intelligence tools (Tableau Power BI)
- Prior experience leading quality programs in a high-volume fast-paced environment
- Knowledge of statistical process control (SPC) and quality management systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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