Social Media Manager Virtual Assistant -
Social Media Manager Virtual Assistant -
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Salary Not Disclosed
1 Vacancy
Job Description
Social Media Manager / Virtual Assistant
Location: Remote (South Africa or Philippines preferred)
Compensation: $1000 $1500 USD/month
Industry: Mental Health & Wellness
Schedule: Monday to Friday to accommodate UK/London time zone (GMT1
About the Role
We re looking for a reliable creative and detail-oriented Social Media Manager / Virtual Assistant to support a compassionate and high-integrity mental health practice. This is a dual role where you ll manage day-to-day administrative support while driving consistent meaningful engagement across social media platforms like Facebook Instagram and LinkedIn.
The ideal candidate brings a proactive mindset exceptional attention to detail and a warm professional tone in all client-facing communication. Experience within the mental health field or a related area and a strong sense of confidentiality and empathy is a big plus.
Key Responsibilities
Social Media Management
- Manage and regularly update social media accounts (Facebook Instagram LinkedIn)
- Create and schedule original engaging content that aligns with the therapist s tone and services
- Respond to comments and messages in a professional and compassionate voice
- Track social media performance and recommend improvements
- Write blog content and upload to websites
- Maintain and update visual and written content across two WordPress websites
- Design and layout client-facing materials including questionnaires and psychoeducational handouts
- Collect and organize email contacts to support newsletter creation and distribution
- Producing a Newsletter using MailerLite.
Administrative Support
- Handle inbox management appointment scheduling and general data entry
- Maintain organized digital filing systems and track client documentation accurately
- Ensure accurate client invoicing through Stripe
- Upload invoices correctly to relevant portals (e.g. Aviva Insurance other provider platforms)
- Support onboarding and form management via Jot Form
Tools & Systems You ll Use
- Stripe (for payment and invoicing)
- Jot Form (for intake forms and questionnaires)
- Aviva Insurance portal (or willingness to learn)
- Social media scheduling tools (e.g. Buffer Later or similar)
- WordPress (for website updates and blog uploads)
- Experience with Acuity
- Newsletter tools: MailerLite or Mailchimp
- Google Workspace (Drive Docs Calendar)
About You
- 1 3 years of experience in social media management and/or virtual assistant roles
- Strong creative writing and content creation skills
- Excellent attention to detail accuracy in invoicing and client documentation is critical
- Highly organized with solid administrative and communication skills
- Empathetic and professional tone especially in mental health-related content and client interactions
- Familiarity with confidentiality practices and sensitivity in handling client information
- Able to work independently with a proactive and problem-solving attitude
- Experience or interest in mental health therapy or wellness is strongly preferred
Employment Type
Full Time
