Customer Service Rep(07912) - 420 N Imperial Ave
Customer Service Rep(07912) - 420 N Imperial Ave
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
At Dominos our Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly provide excellent service and ensure all orders are taken prepared and delivered efficiently. If youre energetic friendly and team-oriented we want you on our crew!
Key Responsibilities:
Greet customers in-store and over the phone with professionalism and enthusiasm
Take and input customer orders accurately using Dominos POS system
Maintain product knowledge to answer questions about ingredients allergens and store offerings
Handle cash card and contactless payments precisely and securely
Assist with the preparation of pizzas and other menu items following Dominos recipes and standards
Monitor order times and coordinate with delivery drivers to ensure timely dispatch
Support opening and closing procedures including balancing registers and securing the store
Clean and sanitize workstations equipment and lobby areas regularly
Assist with stock rotation inventory tracking and restocking supplies
Address customer concerns complaints or order issues calmly and professionally
Follow health and safety guidelines including food handling and cleanliness
Participate in team meetings ongoing training and store promotions
Help maintain an organized and upbeat work environment especially during rush hours
Comply with Dominos standards policies and brand expectations at all times
Upsell menu items and promotions to enhance the customer experience and boost sale
Qualifications:
Must be at least 18 years old
Strong verbal communication and interpersonal skills
Comfortable with basic math multitasking and computer use
Customer-focused reliable and team-driven
Able to work in a high-energy environment under time pressure
Able to lift 25 lbs and stand for extended periods
Preferred (not required):
Prior experience in customer service retail or food service
Familiarity with pizza ovens kitchen equipment or food prep
Availability:
Flexible hours including evenings weekends and holidays
Must work on major holidays
Benefits of Working at Dominos:
Flexible schedules and shift options
Growth and advancement opportunities (CSR to shift lead pathway)
50% off employee discount
On-the-job training and team support
A fun fast-paced and respectful work culture
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
